[NHCOLL-L:3746] Volunteer Management course online in March

[Helen Alten]

MS 108: Fundamentals of Museum Volunteer Programs  ***NEW***
Instructor: Karin Hostetter
Dates: March 3-28, 2008
Sept. 2-26, 2008
Cost: $425
Location: www.museumclasses.org

Description:
Volunteers are essential for most non-profit institutions. But even 
though they don't get paychecks, it takes time and money to have 
effective volunteers. Fundamentals of Museum Volunteer Programs, new 
for 2008, is designed to teach the basics of a strong volunteer 
program.  Topics include recruiting, training, and rewarding 
volunteers, as well as preparing staff. Instruction continues through 
firing and liabilities. Participants will end up with custom forms 
tailored to their institutions, an understanding of liability issues 
and a nine-step process to troubleshoot an existing volunteer program 
or create the best one for a particular institution.

Course Outline
Week One
1. Introduction
2. Laying the Foundation: preparing staff, job descriptions
3. Determining Program Structure: who's in charge
Week Two
4. Recruiting Volunteers
5. Selecting Volunteers
Week Three
6. Training Volunteers
7. Evaluating Volunteers
8. Saying "Thank You"
Week Four
9. Keeping Records
10. Communicating Information: including handling change
11. Liability
12. Conclusion

Logistics:
Participants in Fundamentals of Museum Volunteer Programs work at 
their own pace through sections and interact through online chats. 
Instructor Karin Hostetter is available at scheduled times during the 
course for email support. Fundamentals of Museum Volunteer Programs 
includes online literature and student-teacher/group-teacher dialog. 
The course is limited to 20 participants.

Fundamentals of Museum Volunteer Programs runs four weeks. Sign up at 
www.museumclasses.org and pay for the course at 
http://www.collectioncare.org/tas/tas.html. If you have trouble 
completing an on-line order, please contact Helen Alten at 
helen at collectioncare.org or Eric Swanson at eric at collectioncare.org

The Instructor
Karin Hostetter, author of a series of articles for the National 
Association for Interpretation's Legacy magazine, has worked with 
volunteers for nearly 15 years.  She taught the National Association 
for Interpretation's two-day volunteer management course for 
volunteer coordinators and served on a panel about volunteer 
programs.  As the first paid volunteer coordinator for the Denver Zoo 
in Colorado, she designed an interview process, developed a 
progressive and comprehensive recognition system, introduced 
interpretation into training, and restructured the volunteer 
organization. Ms. Hostetter now consults with organizations on 
structuring and improving volunteer programs. And she volunteers herself.
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