[Nhcoll-l] DataMax I-Class printer

[Bentley, Andrew Charles]

Lex

One of the things we learned early on is to not have the ribbon feed back onto the return spool as this causes unending problems with wrinkling.  We have cut it loose and leave it to exit the front of the printer attached to the media.  This has the added benefit of allowing time for the "ink" to "set" and we get much better quality print for it.

If this does resolve the problem you may have a bad head that will need replacing.  I seem to remember that there is a mechanism in the printer software to do a head check but can't remember off the top of my head how to do it - should be in the manual somewhere.

Happy to help with other questions if need be.

Andy

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Andy Bentley
Ichthyology Collection Manager
University of Kansas
Biodiversity Institute
Dyche Hall
1345 Jayhawk Boulevard
Lawrence, KS, 66045-7561
USA

Tel: (785) 864-3863
Fax: (785) 864-5335
Email: abentley at ku.edu<mailto:abentley at ku.edu>
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From: nhcoll-l-bounces at mailman.yale.edu [mailto:nhcoll-l-bounces at mailman.yale.edu] On Behalf Of Alexandra Snyder
Sent: Tuesday, December 13, 2016 11:41 AM
To: nhcoll-l at mailman.yale.edu
Cc: Sandra Lee Brantley <sbrantle at unm.edu>
Subject: [Nhcoll-l] DataMax I-Class printer


Our museum currently uses a DataMax I-Class thermal transfer printer.  We purchased this printer sometime around 2005 and has been shared by 6 of our divisions.  The print quality is no longer good, with letters and lines of print wiped out by wrinkled print film that is not transferring lettering.  This is especially critical when printing the small labels (arthropods and parasites) with bar code and 2pt lettering.  Over the past 11 years or so, we have been able to correct these problems and have continuous good print quality.  However, in that past two months, despite our tweaking and adjustments, we can no longer remedy the problems.



We have cleaned the printer head but beyond that (adjusting heat setting, etc.) nothing has worked.



I am seeking some advice.  Since many of us have been using the DataMax printer for over 10 years, I wonder if any of you have experienced this problem...i.e., have we maxed out the DataMax?  I would consider our use moderate to heavy so should we be looking for a printer head replacement or should we consider buying a new printer?  A lot of work is now on hold and we need to resolve this soon.



Thank you in advance for any information/opinion.



Lex
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Alexandra M Snyder, Collections Manager-Fishes
Museum of Southwestern Biology MSC03-2020
University of New Mexico Albuquerque NM 87131
PH./FAX 505.277.6005     amsnyder at unm.edu<mailto:amsnyder at unm.edu>

PHYSICAL ADDRESS FOR FEDEX/UPS
Bldg.83  Room 204
302 Yale Blvd NE



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