<div dir="ltr">Thanks to everyone for your responses. I've gone into the collection to check old labels and discovered that up to July 2014, the labels are solid. But from July 2014 on, which predates this printer, on some of the labels the ink was scratch-off-able. We're going to send the ribbons back to Alpha Systems and Joe Panella said he would test them there. I suspect that we were sent the wrong ribbons. Who can tell them apart, they all look alike? But I thought I would mention this to everyone because it's very possible that this is not an uncommon mistake and that, unless you do the scratch test every time you change a ribbon, the labels you've been printing may be at risk.<div><br></div><div>I'll post again when I get the test results from Joe.</div><div><br><div class="gmail_extra"><div><div data-smartmail="gmail_signature"><div dir="ltr"><font face="Arial, sans-serif" color="#000000"><span style="font-size:12px">Jon</span></font></div></div></div>
<br><div class="gmail_quote">On Wed, Jun 1, 2016 at 10:50 AM, Bentley, Andrew Charles <span dir="ltr"><<a href="mailto:abentley@ku.edu" target="_blank">abentley@ku.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi all<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">This has happened a couple of times in the past and in every case it was traced back to the incorrect ribbon having been sent to the user. The SDR-A ribbon is
what you should be using (until we have done some tests on the SDR5+). Make sure that you have been shipped the correct ribbon.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Having done years of testing on this printer/paper/ribbon system we have never had any issues with any labels – even in very oily alcohol. There is no need to
set you print head temperature higher than about 15 as higher will damage the print head over time. Speed of print is important to ensure good adhesion of ribbon to media and should not be set higher than about 3 inches per second. We have found that not
using the return spool for the ribbon and just letting it feed out the front of the printer with the media produces a higher quality print and less streaking. You then just have to peel it off the label. We are now using the Datamax I-4206 printer but before
used the Datamax Prodigy Max 300<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">We have never had any issues with ribbons of media coming out of the printer. I would suggest you check that the media has been fed correctly and that you do
not have any protrusions in the media path that may be cutting it.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I have had an informal test going on my window ledge of labels in 95% ethanol, conc. formalin and glycerin in full sunlight for about 12 years now and the labels
look like they were just added yesterday – no fading, no yellowing, no cracking and no problems with the print.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hope that helps. Happy to answer any further questions<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Andy<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black"> A : A : A :<br>
}<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°><br>
V V V<br>
Andy Bentley<br>
Ichthyology Collection Manager<br>
University of Kansas<br>
Biodiversity Institute<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black">Dyche Hall<br>
1345 Jayhawk Boulevard<br>
Lawrence, KS, 66045-7561<br>
USA<br>
<br>
Tel: <a href="tel:%28785%29%20864-3863" value="+17858643863" target="_blank">(785) 864-3863</a><br>
Fax: <a href="tel:%28785%29%20864-5335" value="+17858645335" target="_blank">(785) 864-5335</a> <br>
Email: <a href="mailto:abentley@ku.edu" target="_blank">abentley@ku.edu</a> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__ichthyology.biodiversity.ku.edu_&d=AwMFaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=v7u7evJZ6hIyytaNBYczLsO45BR2L7jNWliQI8ficMM&s=jhkplWJtcDYQG_7y03VTsWjIKYusNah4NHvQxkyrizs&e=" target="_blank">http://ichthyology.biodiversity.ku.edu</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black">SPNHC President<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.spnhc.org_&d=AwMFaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=v7u7evJZ6hIyytaNBYczLsO45BR2L7jNWliQI8ficMM&s=Acxjf0e_Z72RyKwlsAj9VekDRI2DHWwBpJI7cSzlSas&e=" target="_blank">http://www.spnhc.org</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:10pt;font-family:Arial,sans-serif;color:black"> : : <br>
A : A : A :<br>
}<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°><br>
V V V</span><span lang="EN-AU" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<div>
<div style="border-style:solid none none;border-top-width:1pt;border-top-color:rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> <a href="mailto:nhcoll-l-bounces@mailman.yale.edu" target="_blank">nhcoll-l-bounces@mailman.yale.edu</a> [mailto:<a href="mailto:nhcoll-l-bounces@mailman.yale.edu" target="_blank">nhcoll-l-bounces@mailman.yale.edu</a>]
<b>On Behalf Of </b>Christine Johnson<br>
<b>Sent:</b> Wednesday, June 01, 2016 8:49 AM<br>
<b>To:</b> Jon Fong <<a href="mailto:jfong@calacademy.org" target="_blank">jfong@calacademy.org</a>>; <a href="mailto:nhcoll-l@mailman.yale.edu" target="_blank">nhcoll-l@mailman.yale.edu</a><span><br>
<b>Subject:</b> Re: [Nhcoll-l] Thermal label problems<u></u><u></u></span></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Hi Jon,<u></u><u></u></span></p><div><div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">We too had a one-time issue with the ink having come off of a few labels in a loan return of specimens in 75% ethanol.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">We never were able to pinpoint exactly the issue, as it only seemed to be these few vials, whereas the other vials in this loan return were completely unaffected.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">However, there are solvent/surfactant products that will cause the ink to dissolve, disintegration, smear, fall off.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">These are:
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif"><span>-<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman'">
</span></span></span><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif">Industrial surfactants (Aerosol OT & Contrad) using in
<i>specimen rehydration</i>. So if there is residue of these surfactants in/on the specimens, this may/will cause the label to fail. This might be avoided if specimens are rinsed well.<u></u><u></u></span></p>
<p><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif"><span>-<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman'">
</span></span></span><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif">Methyl ethyl ketone (butanone) or MEK<u></u><u></u></span></p>
<p><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif"><span>-<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman'">
</span></span></span><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif">Glacial Acetic Acid (3 mol)<u></u><u></u></span></p>
<p><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif"><span>-<span style="font-style:normal;font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman'">
</span></span></span><u></u><span style="font-size:11pt;font-family:Calibri,sans-serif">DEET (so if you are in the field and have DEET on your hands, you might not want to handle the labels)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Make sure to use Thermal Transfer SDR ribbon (not SDRa). I am still using an old SATO M-84Pro printer and get the paper (polytag) and SDR ribbon from Alpha Systems, and outside
these very few vials, we’ve not had a problem.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Chris<u></u><u></u></span></p>
<p class="MsoNormal"><i><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.amnh.org_our-2Dresearch_staff-2Ddirectory_christine-2Djohnson&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=Fv8B4Ag0zT5x9id9IiwkPTX-g8kzMcN7MOHavilaAVM&e=" target="_blank"><span style="color:windowtext">Chris
Andrea Johnson, Ph.D.</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Curatorial Associate<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.amnh.org_our-2Dresearch_invertebrate-2Dzoology&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=mHnyOMaGawTnbdCTJXfOQKMOckPZy_eI0cjlVIMhi1E&e=" target="_blank"><span style="color:windowtext">American
Museum of Natural History</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Division of Invertebrate Zoology<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Central Park West at 79<sup>th</sup> Street<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">New York, NY 10024<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="tel:%28212%29%20769-5605" value="+12127695605" target="_blank">(212) 769-5605</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="mailto:cjohnson@amnh.org" target="_blank"><span style="color:windowtext">cjohnson@amnh.org</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__tcn.amnh.org_home&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=-31psVIw7Ms0vkONo3y90N4omFQcGvYxYeruvMCGMSs&e=" target="_blank"><span style="color:windowtext">Tri-trophic
Digitization Project</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.flickr.com_photos_amnh_5933768013_in_set-2D72157626899911609_&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=98CsQU15WDSELG6AEEv0oDCufWhhHazJB9UqYaqvo2Q&e=" target="_blank"><span style="color:windowtext">Picturing
Science</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><i><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.spnhc.org_20_collection-2Dforum&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=Y7aM2FY0701zUyIvMumWOgiE0CqqHQK7IAVfvUeTa8E&e=" target="_blank"><span style="color:windowtext">Collection
Forum</span></a><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.bioone.org_loi_nynt.1&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=CxRpG0LTM4nAvJdSWx6rdc5lSiP-NMTm2l4cjucruM0&e=" target="_blank"><span style="color:windowtext">Entomologica
Americana</span></a><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__jnr-2Deeb.org_index.php_jnr&d=AwMGaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=onn28f1vHS0iWRoTybJFfCVjEvhlTRClmDxYeLbQYl4&s=bGmaNqdLhoT8qRK1IFNvVi823JNAlIaLN1oHmuhk9dY&e=" target="_blank"><span style="color:windowtext">Journal
of Negative Results - EEB</span></a><u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif">
<a href="mailto:nhcoll-l-bounces@mailman.yale.edu" target="_blank">nhcoll-l-bounces@mailman.yale.edu</a> [<a href="mailto:nhcoll-l-bounces@mailman.yale.edu" target="_blank">mailto:nhcoll-l-bounces@mailman.yale.edu</a>]
<b>On Behalf Of </b>Jon Fong<br>
<b>Sent:</b> Friday, May 27, 2016 4:03 PM<br>
<b>To:</b> <a href="mailto:nhcoll-l@mailman.yale.edu" target="_blank">nhcoll-l@mailman.yale.edu</a><br>
<b>Subject:</b> [Nhcoll-l] Thermal label problems<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">We are having a label printer problem that supposedly no one else has, so I'm asking around to see if it really is only us, or whether that no one else has noticed.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">The problem is that we are able to scrape off the ink with a fingernail from our thermal transfer labels after they've been soaked in ethanol for a few minutes. We're using a relatively new Datamax H-4408, with supposedly chemical-resistant
resin ribbon, and polyester paper. This shouldn't happen, and I know that we've been able to successfully print labels where we couldn't scratch off the ink. With this printer. But it keeps recurring, and we don't know whether it's the supplier (Alpha Systems),
the manufacturer, our printer (lemon? doubtful, it's the second one), or us. Please answer this quick survey.<u></u><u></u></p>
</div>
<div>
<ol start="1" type="1">
<li class="MsoNormal">
With a recently printed label, soaked in ethanol for a few minutes, are you able to scratch off ink with your fingernail?<u></u><u></u></li><li class="MsoNormal">
What make/model of printer do you use?<u></u><u></u></li><li class="MsoNormal">
What are the heat and print speed settings on the printer?<u></u><u></u></li><li class="MsoNormal">
Which ribbon and paper do you use?<u></u><u></u></li><li class="MsoNormal">
Who do you order your supplies from?<u></u><u></u></li><li class="MsoNormal">
We've also had problems with fine white threads coming off the polyester paper and clogging the print head. Anyone else experience this?<u></u><u></u></li></ol>
</div>
<div>
<p class="MsoNormal">Thanks for your time,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Jon<u></u><u></u></p>
</div>
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<div>
<div>
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<p><b><span style="font-family:Arial,sans-serif;color:rgb(103,144,68)">Jon D. Fong</span></b><b><span style="font-family:Arial,sans-serif;color:rgb(0,125,0)"><br>
</span></b><span style="font-family:Arial,sans-serif;color:rgb(125,125,125)">Curatorial Assistant / Programmer<br>
Dept. of Ichthyology<br>
California Academy of Sciences<br>
p. <a href="tel:415.379.5280" target="_blank">415.379.5280</a><br>
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