<div dir="ltr"><div>For those of you who may have printer models similar to the one described by the manual (URL below), perhaps your ribbon-transport problems may be resolved by the manual's maintenance procedures ?<br><br></div>Peter<br><br><div><div><div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Peter Rauch</b> <span dir="ltr"><<a href="mailto:peterar@berkeley.edu">peterar@berkeley.edu</a>></span><br>Date: Tue, Dec 13, 2016 at 10:09 AM<br>Subject: Re: [Nhcoll-l] DataMax I-Class printer<br>To: Alexandra Snyder <<a href="mailto:amsnyder@unm.edu">amsnyder@unm.edu</a>><br><br><div dir="ltr"><div>Dunno if this manual refers (sufficiently well) to your exact model, nor whether you already have a Maintenance Manual for you printer. Maybe this manual can give you some hints about adjustments beyond cleaning the print head ?<br><br><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.datamax-2Doneil.com_assets_maint-5Fmanual_I-2DClass-5FMaint.pdf&d=CwMFaQ&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=CLFZJ3fvGSmDp7xK1dNZfh6uGV_h-8NVlo3fXNoRNzI&m=KmIcJeGzcrq6rJL3WTZr4Mtkk88_q6z5Tj6oqpQ_X0M&s=hfmud00cOzvUbzooMAcaziN_R1wIAbraHL3ybntwwW8&e=" target="_blank">https://www.datamax-oneil.com/<wbr>assets/maint_manual/I-Class_<wbr>Maint.pdf</a><br><br></div>Peter<br><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Dec 13, 2016 at 9:41 AM, Alexandra Snyder <span dir="ltr"><<a href="mailto:amsnyder@unm.edu" target="_blank">amsnyder@unm.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p><span>Our museum currently uses a DataMax I-Class thermal transfer printer. We purchased this printer sometime around 2005 and has been shared by 6 of our divisions. The print quality is no longer good, with letters and lines of print wiped out by wrinkled
print film that is not transferring lettering. This is especially critical when printing<span style="font-family:Calibri,Arial,Helvetica,sans-serif,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"> the
small labels (arthropods and parasites) with bar code and 2pt lettering.</span></span><span style="font-size:12pt"> Over the past 11 years or so, we have been able to correct these problems and have continuous good print quality. However, in that past
two months, d</span><span style="font-size:12pt">espite our tweaking and adjustments, we can</span><span style="font-size:12pt"> no longer remedy the problems.</span></p>
<p><span>We have cleaned the printer head but beyond that (adjusting heat setting, etc.) nothing has worked.</span></p>
<p><span>I am seeking some advice. Since many of us have been using the DataMax printer for over 10 years, I wonder if any of you have experienced this problem...i.e., have we maxed out the DataMax? I would consider our use moderate to heavy so should we
be looking for a printer head replacement or should we consider buying a new printer? A lot of work is now on hold and we need to resolve this soon.</span></p>
<p><span>Thank you in advance for any information/opinion.</span></p>
<p><span>Lex</span></p>
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<div style="font-family:Tahoma"><font size="3" face="Times New Roman">******************************<wbr>*******</font></div>
<div><font face="Times New Roman"><span style="font-size:medium"><font color="#808080">Alexandra M Snyder,
</font></span><span style="color:rgb(128,128,128);font-size:medium">Collections Manager-Fishes</span></font></div>
<div><font size="3" color="#808080" face="Times New Roman">Museum of Southwestern Biology MSC03-2020</font></div>
<div><font size="3" color="#808080" face="Times New Roman">University of New Mexico Albuquerque NM 87131</font></div>
<div><font color="#808080"><font size="3" face="Times New Roman">PH./FAX <a href="tel:505.277.6005" value="+15052776005" target="_blank">505.277.6005</a> <a href="mailto:amsnyder@unm.edu" target="_blank">amsnyder@unm.edu</a></font></font></div>
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<div><font color="#808080"><font size="3" face="Times New Roman">PHYSICAL ADDRESS FOR FEDEX/UPS</font></font></div>
<div><font color="#808080"><font size="3" face="Times New Roman">Bldg.83 Room 204</font></font></div>
<div><span style="font-family:'Times New Roman';font-size:medium;color:rgb(128,128,128)">302 Yale Blvd NE</span><br>
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