<div dir="ltr"><div>Hi Doug and all,</div><div><br></div><div>We (NHM Los Angeles County, that is) have been having some difficulties, and quite a bit of confusion, with international shipments lately, but all with USFWS, not US Customs or USPS. That seems to be due to personnel changes in the local (Torrance) office. If that sounds like it's at all related to what you're seeing, we should talk further. </div><div><br></div><div>--Trina</div><div><br></div><div><br></div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><br></div><div dir="ltr">--</div><div dir="ltr">Trina E. Roberts, Ph.D.<div>Associate VP, Collections</div><div>Natural History Museums of Los Angeles County</div><div>213-763-3330<br></div><div><a href="mailto:troberts@nhm.org" target="_blank">troberts@nhm.org</a></div><div>she, her, hers</div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Feb 28, 2020 at 10:30 AM Doug Yanega <<a href="mailto:dyanega@ucr.edu">dyanega@ucr.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p>Hi, all. We have been having some serious problems trying to send
specimens to overseas destinations in the past two months, and I'm
wondering whether anyone else is having similar difficulties,
and/or knows exactly how to comply with the new policies.</p>
<p>We have gotten packages returned with comments that we were using
outdated forms, and we went to the Post Office and got what were
ostensibly the new forms. Just today we got back a package with
what we had thought was a correct form, but it had been stamped to
indicate that they will not accept forms that are handwritten, and
instead ONLY digital Customs forms will be accepted.</p>
<p>It's possible that these rejected shipments reflect some genuine
changes in the regulations, but these days it seems like it could
just as easily be that the personnel processing our shipments are
mistakenly rejecting the shipments because THEY are confused.</p>
<p>If the former, we would expect that we are not the only US
institution having difficulty shipping internationally. So, I have
two essential questions:</p>
<p>(1) Has anyone else experienced similar rejections of shipments
recently?</p>
<p>(2) Is anyone aware *definitively* of the correct new forms and
procedures, <b>especially</b> if the forms must be filled out
online?</p>
<p>Thanks in advance,</p>
<pre cols="72">--
Doug Yanega Dept. of Entomology Entomology Research Museum
Univ. of California, Riverside, CA 92521-0314 skype: dyanega
phone: (951) 827-4315 (disclaimer: opinions are mine, not UCR's)
<a href="https://faculty.ucr.edu/~heraty/yanega.html" target="_blank">https://faculty.ucr.edu/~heraty/yanega.html</a>
"There are some enterprises in which a careful disorderliness
is the true method" - Herman Melville, Moby Dick, Chap. 82</pre>
</div>
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