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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Hi Andy,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">usually, when ordering transportation services through postal carrier companies, you do also mandate this company to act as customs broker for the respective shipment.
As far as I can recall at least the handwritten FedEx airwaybills have a tick box you actively need to cross to mandate them.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">It might be worth checking if recent (?) updates of the browser-based FedEx shipping software now has a similar box you need to activate. At least I know such boxes from
DHL software (both, DHL worldpost and DHL Express). But this is just a guess. Unless there were recent changes to the NAFTA agreement (which is designed to reduce customs barriers) it would not be intuitive that these hassles where caused by regulatory amendments
to customs and/or Canadian import laws.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">It might also be worth checking the FedEx invoice carefully; we had repeatedly cases where overambitious FedEx staff flagged parcels mistakenly and corresponding costs
that were charged where rather additional internal FedEx handling fees (which, in some cases FedEx in advance payed mistakenly) instead of costs or fees that were charged by authorities to clear respective shipments. If this was an internal misrouting, FedEx
in any case will try to charge these costs from either the shipper or consignee. We have this problem here constantly with imports via Cologne/Bonn airport which is the main air hub for FedEx here in Europe (similar to Memphis in the US).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">In such cases my advice is to claim the costs and see what happens. As soon as you claim the costs, FedEx accounting internally reviews fees and charges.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">Hope this helps<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US">Dirk <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">Von:</span></b><span lang="EN-US"> Nhcoll-l <nhcoll-l-bounces@mailman.yale.edu>
<b>Im Auftrag von </b>Bentley, Andrew Charles<br>
<b>Gesendet:</b> Montag, 9. Mai 2022 22:43<br>
<b>An</b></span><b>:</b> nhcoll-l@mailman.yale.edu<br>
<b>Betreff:</b> [Nhcoll-l] FedEx shipping to Canada and usage of broker<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Hi all (especially Canadian colleagues)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We (University of Kansas Biodiversity Institute) have recently had a couple of FedEx specimen packages going to Canada held up in Canadian customs due to us not including broker information on our USFWS 3-177 export declarations.
We have never had to include broker information before for any international packages (not even Canadian) and so I am wondering whether something has changed recently or whether there is something we have been missing all along. It was my understanding that
a broker was not needed and that FedEx acted as our broker during transit.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Could someone clarify the situation in Canada or generally please? This is not an inexpensive addition to our shipping costs and also causes unwanted delays.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Andy<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> A : A : A :<br>
}<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°><br>
V V V<br>
Andy Bentley<br>
Ichthyology Collection Manager<br>
University of Kansas<br>
Biodiversity Institute<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Dyche Hall<br>
<a href="x-apple-data-detectors://9/">1345 Jayhawk Boulevard</a><br>
<a href="x-apple-data-detectors://9/">Lawrence, KS, 66045-7561</a><br>
<a href="x-apple-data-detectors://9/">USA</a><br>
<br>
Tel: <a href="tel:%28785%29%20864-3863" target="_blank">(785) 864-3863</a><br>
Fax: <a href="tel:%28785%29%20864-5335" target="_blank">(785) 864-5335</a> <br>
Email: <a href="mailto:abentley@ku.edu" target="_blank">abentley@ku.edu</a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">ORCID: <span style="color:#494A4C;background:white">
<a href="https://orcid.org/0000-0002-3093-1258">https://orcid.org/0000-0002-3093-1258</a><o:p></o:p></span></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"><a href="http://ichthyology.biodiversity.ku.edu/" target="_blank">http://ichthyology.biodiversity.ku.edu</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> A : A : A :<br>
}<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°><br>
V V V<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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