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<p class="question" style="margin:0in;background:white"><b><span style="color:#333333"><a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25752&siteid=5541&AReq=22108BR#jobDetails=4528279_5541">https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25752&siteid=5541&AReq=22108BR#jobDetails=4528279_5541</a><o:p></o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333"><o:p> </o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333">Salary: $50,000 minimum<o:p></o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333">Start date: 13 June 2022<o:p></o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333">Application review begins: 24 May 2022<o:p></o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333">Work location: Hybrid, Lawrence campus and remote<o:p></o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333"><o:p> </o:p></span></b></p>
<p class="question" style="margin:0in;background:white"><b><span style="color:#333333">Position Overview<o:p></o:p></span></b></p>
<p class="answer" style="margin:0in;background:white;box-sizing: border-box;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="color:#333333"><o:p> </o:p></span></p>
<p class="answer" style="margin:0in;background:white"><span style="color:#333333">The Technical Support Manager’s primary responsibility will be managing the help desk support services of the Specify Collections Consortium (SCC), an international organization
of natural history museums. The Manager will exercise independent judgment and professional discretion in performing their duties with fulfillment and member relationship activities.<br>
<br>
The Technical Support Manager will report to the SCC Membership and Fulfillment Officer and will interact daily with SCC staff members. The Manager will communicate extensively with collection scientists from SCC member institutions to provide front-line technical
support and problem-solving. The Manager will configure and customize Specify software and provide guidance and training for Specify users in its function and use. The successful candidate will supervise part-time student employees who will help provide technical
support. The Manager will help evaluate requested software features, test new software releases and will represent the Consortium in virtual member and community forum meetings and in occasional webinars.<br>
<br>
The ideal candidate will have strong interpersonal and project management skills and a working knowledge of computing and databases. Prior experience with Specify software or museum data is not required, and training will be provided. Depending on public health
conditions, the position may require occasional travel to member sites or conferences.<br>
<br>
The University of Kansas offers a generous benefits package including robust health plan options, retirement plan contribution matching, up to 176 hours of paid vacation earned per year, 96 hours of sick leave earned per year, 9 paid holidays plus one discretionary
day. KU is located in the lovely, bucolic college town of Lawrence, Kansas with outstanding schools and cultural activities.<o:p></o:p></span></p>
<p class="answer" style="margin:0in;background:white"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="color:#333333">Required Qualifications<o:p></o:p></span></b></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="color:#333333;mso-list:l0 level1 lfo1;background:white">
Bachelor’s degree in STEM or business-related field or Associate’s degree in STEM or business-related field and 1 year related experience. <o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l0 level1 lfo1;background:white">
Proficient at task prioritizing and time management, ability to track and accomplish tasks to meet deadlines as evidenced by previous work experience.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l0 level1 lfo1;background:white">
Proficient with desktop computing as evidenced by previous work experience.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l0 level1 lfo1;background:white">
Proficient writing and editing skills as evidenced by application materials and past writing projects.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l0 level1 lfo1;background:white">
Demonstrable highly collaborative work habits, team collaboration and communication skills as evidenced by interview and referees.<o:p></o:p></li></ol>
<p class="MsoNormal" style="background:white"><b><span style="color:#333333"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="background:white"><b><span style="color:#333333">Preferred Qualifications<o:p></o:p></span></b></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="color:#333333;mso-list:l1 level1 lfo2;background:white">
Experience working in a customer fulfillment/service position.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l1 level1 lfo2;background:white">
Experience working with databases in a museum or science context, especially MySQL or MariaDB databases.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l1 level1 lfo2;background:white">
Bachelor’s degree in STEM, collections, or business discipline.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l1 level1 lfo2;background:white">
Working knowledge of Specify Software, and structure and syntax of XML documents.<o:p></o:p></li><li class="MsoNormal" style="color:#333333;mso-list:l1 level1 lfo2;background:white">
Enthusiasm for problem-solving and for learning new skills and for completing tasks, as evidenced in interview and in application materials.<o:p></o:p></li></ol>
<p class="answer" style="margin:0in;background:white"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal">Contact Theresa Miller with questions – <a href="mailto:support@specifysoftware.org">
support@specifysoftware.org</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"> A : A : A :<br>
}<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°><br>
V V V<br>
Andy Bentley<br>
Ichthyology Collection Manager<br>
University of Kansas<br>
Biodiversity Institute<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU">Dyche Hall<br>
<a href="x-apple-data-detectors://9/"><span style="color:#0563C1">1345 Jayhawk Boulevard</span></a><br>
<a href="x-apple-data-detectors://9/"><span style="color:#0563C1">Lawrence, KS, 66045-7561</span></a><br>
<a href="x-apple-data-detectors://9/"><span style="color:#0563C1">USA</span></a><br>
<br>
Tel: <a href="tel:%28785%29%20864-3863" target="_blank"><span style="color:#0563C1">(785) 864-3863</span></a><br>
Fax: <a href="tel:%28785%29%20864-5335" target="_blank"><span style="color:#0563C1">(785) 864-5335</span></a> <br>
Email: <a href="mailto:abentley@ku.edu" target="_blank"><span style="color:#0563C1">abentley@ku.edu</span></a> <o:p></o:p></span></p>
<p class="MsoNormal">ORCID: <span style="color:#494A4C;background:white"><a href="https://orcid.org/0000-0002-3093-1258"><span style="color:#0563C1">https://orcid.org/0000-0002-3093-1258</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-AU"><a href="http://ichthyology.biodiversity.ku.edu/" target="_blank"><span style="color:#0563C1">http://ichthyology.biodiversity.ku.edu</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> A : A : A :<br>
}<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°><br>
V V V<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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