<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:#000000">
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt;font-family:"Calibri",sans-serif"><span style="font-family:arial,sans-serif">Paul,<span></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif">I am not sure what it is you are
really asking. Using the definitions of trade and profession in your original
email, the answer is that collection management is neither a trade or a
profession. Collection management is not a trade because there is no
apprenticeship, journeyman period, or other qualification that one has achieved
mastery. Similarly, collection management is not a profession because it lacks
a professional qualification (as in your examples of MD, JD, CPA, etc.), but of
course by this definition researcher, administration, and so forth are not
professions either. What you have presented is really a false dichotomy, if we
use your definitions.<span></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"> </span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif">Collection management is a
profession, by the criteria that I listed in my response on 23 February. As for
curation, I agree with others that the definition here is highly variable from
one museum to another. Dirk is correct that the word means “caring for
something,” and originally those called museum curators were called that
because their job was to care for the collection (in the UK, that title was
usually keeper). What we find now in museums is that “curation” means many
things, from collection care to research. The title alone does not tell you what
the person does. We see a similar thing with other titles for people caring for
collections. When I advise students, I tell them to ignore job titles and read
the job description. Often the same duties are described for the person with
the title collection manager, curator, registrar, curatorial associate, and so on.<span></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"> </span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif">But back to the issue of the
question you asked, “Is collection management a trade or a profession? What’s
the difference?” The way the terms trade and profession are used on by the
majority of people and institutions do not conform to the very limited
definitions you proposed. Most people would probably say that collection management
(and research and administration) are professions, based on the way we routinely
use the words. For example, these are the definitions from the Oxford English
Dictionary:<span></span></span></p>
<p style="margin:0in;font-size:12pt"><span style="font-family:arial,sans-serif"><b><span style="font-size:11pt">Profession: </span></b><span style="font-size:11pt">“A vocation, a calling, esp. one
requiring advanced knowledge or training in some branch of learning or science,
spec. law, theology, or medicine: gen. any occupation as a means of earning a
living.”<b><span></span></b></span></span></p>
<p style="margin:0in;font-size:12pt"><span style="font-family:arial,sans-serif"><b><span style="font-size:11pt">Trade: </span></b><span style="font-size:11pt">“The habitual practice of an occupation, business, or profession,
esp. as a means of livelihood or gain. Now usu. a mercantile occupation or
skilled handicraft (esp. one requiring an apprenticeship), as distinct from a
profession, or skilled handicraft, as distinct from any other occupation.”<b><span></span></b></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"> </span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif">There are more detailed
definitions of profession and trade, but these are not reflective of common use
of the terms nor do they conform to the way they are used in museums. By the
more detailed definitions, collection management, curation, and research are
neither trades or professions. Here are the definitions from Wikipedia, that Knower
of All Things (and note that the following definitions are not supported by
English language dictionaries)<span>:</span><span></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"><span> </span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"><b><span>Profession:
</span></b><span>“A <b>profession</b> is a field of work
that has been successfully <i>professionalized</i>. It can be defined as a
disciplined group of individuals, <i>professionals</i>, who adhere to ethical
standards and who hold themselves out as, and are accepted by the public as
possessing special knowledge and skills in a widely recognised body of learning
derived from research, education and training at a high level, and who are
prepared to apply this knowledge and exercise these skills in the interest of
others… Professional occupations are founded upon specialized educational training,
the purpose of which is to supply disinterested objective counsel and service
to others, for a direct and definite compensation, wholly apart from
expectation of other business gain. Medieval and early modern tradition
recognized only three professions: divinity, medicine, and law, which are
called the <b>learned professions</b>. A profession is not a trade or an industry.”<b><span></span></b></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"><span> </span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"><span>What makes </span>collection
management, curation, and research fail to qualify as professions is what the
Wikipedia site goes on to say is “t<span>he process of professionalization”:<span></span></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif"><span> </span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">“Major milestones which may mark an occupation being
identified as a profession include: <span></span></span></p>
<ol style="margin-top:0in;margin-bottom:0in" start="1" type="1"><li class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">an
occupation becomes a full-time occupation<span></span></span></li><li class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">the
establishment of a training school<span></span></span></li><li class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">the
establishment of a university school<span></span></span></li><li class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">the
establishment of a local association<span></span></span></li><li class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">the
establishment of a national association of professional ethics<span></span></span></li><li class="MsoNormal" style="margin:0in;line-height:normal;font-size:11pt"><span style="font-family:arial,sans-serif">the
establishment of state licensing laws”<span></span></span></li></ol>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"><span> </span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif">It is the
last one (state licensing laws” that excludes nearly educated profession except
medical doctors, lawyers, and CPAs, unless you want to throw in engineers and a
few other “professions.”<span></span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif"><span> </span></span></p>
<p class="MsoNormal" style="margin:0in;line-height:107%;font-size:11pt"><span style="font-family:arial,sans-serif">The Wikipedia definition of trade, significantly,
is under the heading of Craft:<span></span></span></p>
<p style="margin:0in;font-size:12pt"><span style="font-size:11pt;font-family:arial,sans-serif">“A <b>craft</b> or <b>trade</b> is a pastime or an occupation that
requires particular skills and knowledge of skilled work. In a historical
sense, particularly the Middle Ages and earlier, the term is usually applied to
people occupied in small scale production of goods, or their maintenance, for
example by tinkers. The traditional term <i>craftsman</i> is nowadays often
replaced by <i>artisan</i> and by <i>craftsperson</i>… When an apprentice
finished their apprenticeship, they became a journeyman searching for a place
to set up their own shop and make a living. After setting up their own shop,
they could then call themselves a master of their craft.”<span></span></span></p>
<p style="margin:0in;font-size:12pt"><span style="font-size:11pt;font-family:arial,sans-serif"><span> </span></span></p>
<p style="margin:0in;font-size:12pt"><span style="font-size:11pt;font-family:arial,sans-serif">--John</span></p><p style="margin:0in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:"Calibri",sans-serif"><span style="font-family:arial,sans-serif"><br></span><span></span></span></p>
</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><font size="2"><span style="font-family:tahoma,sans-serif">John E. Simmons<br>Writer and Museum Consultant</span></font></div><div dir="ltr"><font size="2"><span style="font-family:tahoma,sans-serif">Museologica<br><i>and</i><br>Investigador Asociado, Departamento de Ornitologia<br>Museo de Historia Natural, Universidad Nacional Mayor de San Marcos, Lima</span></font><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Feb 24, 2024 at 9:40 PM Callomon,Paul <<a href="mailto:prc44@drexel.edu">prc44@drexel.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-4273369897886371038">
<div dir="ltr">
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
The reason I brought up the trade/profession distinction is because the meaning of those two words, which was once so clear (as I defined them before, and based on different career pathways) has become so confused with a similar term as to defy simple definition.
When ambiguous terms are involved in discussions of power, however, it's often because their ambiguity makes them useful to the powerful. </div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
"Profession" and "professional" are two different and largely unrelated terms, as demonstrated by their antonyms: "profession" vs. "trade" and "professional" vs. "amateur." CMs in many institutions in the USA see themselves as "professionals" because they are
in a "profession," but that is to mix the two terms. Collection management in natural history museums is something of a chimaera, in that its practitioners often have and apply a body of knowledge you would expect from someone in a profession (a doctor, lawyer
etc.) but are treated by management as tradesmen. A "technician" in the European sense is maybe a more apposite term for this. </div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
In the struggle to be recognized and compensated as high-knowledge workers, we maybe do ourselves no favors by using ambiguous terminology. What many people mean by "professional" is "educated and salaried." There is also the social use of the term "professional"
with the antonym "unprofessional," which are subjective judgments of behavior unworthy of gentlefolk (and that sporting pair - "gentlemen" vs. "players" - is a synonym of "amateurs" and "professionals.")</div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
Incidentally, the use of "professional" for museum curators and staff dates to the late nineteenth century and only means "employed full time" - that is, not amateurs. "Museum curator" has never been considered a profession like law or medicine, as it has no
legal privilege. For all their erudition, curators and CMs alike cannot legally perform surgery or prosecute people in court. </div>
<div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif;font-size:11pt;color:rgb(0,0,0)">
<br>
</div>
<div id="m_4225741466036827902Signature">
<div id="m_4225741466036827902divtagdefaultwrapper">
<p><span style="font-family:Tahoma,sans-serif;font-size:10pt;color:black"><b>Paul Callomon</b><br>
<i>Collection Manager, Malacology and General Invertebrates</i></span></p>
<div align="center">
<hr align="center" size="2" style="width:100%">
</div>
<p><span style="font-family:Verdana,sans-serif;font-size:10pt;color:black"><b>Academy of Natural Sciences of Drexel University, Philadelphia</b></span><span style="font-family:Tahoma,sans-serif;font-size:10pt;color:black"><br>
<i><a href="mailto:callomon@ansp.org" style="margin-top:0px;margin-bottom:0px" target="_blank">callomon@ansp.org</a> Tel 215-405-5096 - Fax 215-299-1170</i></span></p>
<p><br>
</p>
<p> </p>
</div>
</div>
<div id="m_4225741466036827902appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="m_4225741466036827902divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Nhcoll-l <<a href="mailto:nhcoll-l-bounces@mailman.yale.edu" target="_blank">nhcoll-l-bounces@mailman.yale.edu</a>> on behalf of Laura Rincón <<a href="mailto:collectionslitclub@gmail.com" target="_blank">collectionslitclub@gmail.com</a>><br>
<b>Sent:</b> Saturday, February 24, 2024 7:55 PM<br>
<b>To:</b> John E Simmons <<a href="mailto:simmons.johne@gmail.com" target="_blank">simmons.johne@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:nhcoll-l@mailman.yale.edu" target="_blank">nhcoll-l@mailman.yale.edu</a> <<a href="mailto:nhcoll-l@mailman.yale.edu" target="_blank">nhcoll-l@mailman.yale.edu</a>><br>
<b>Subject:</b> Re: [Nhcoll-l] [External] Re: [KU SUSPECT SPAM] Re: [EXTERN] Re: Collection management: trade or profession?</font>
<div> </div>
</div>
<div>
<table width="100%">
<tbody>
<tr>
<td style="border-left:4px solid goldenrod;background:cornsilk;padding:0px 3pt">
<p style="font:small-caps bold 100% sans-serif">External.</p>
</td>
</tr>
</tbody>
</table>
<div>
<div dir="ltr"> I am uncertain about the potential issues that may arise if CM is considered both a trade and a profession. Could this correlation perpetuate low salaries and hinder an understanding of the tasks performed in collections?
<div><br>
</div>
<div>Having this combination between on-the-job learning and university-trained professionals is a great recipe for me. I like what Liath says about Collections Management (CM) being a specialization within the profession category. For example, my undergrad
is in Information and Library Sciences, and I pursued a Master of Arts in Museum Studies. However, during my graduate studies, I discovered my interest in biological collections. Despite the fact that my master's degree did not specifically focus on natural
history museums, I decided to gain experience by working at the natural history museum of my university.
<div><br>
</div>
<div>It would be interesting to explore how an Union or HR decides to assign a title to the CM position. What resources do museums rely on to implement significant changes in titles? There are many titles assigned to specific job positions, and this can vary
among natural history museums. Ultimately, it appears that some museums are still grappling with a clear understanding of what CM entails.<br>
</div>
<div><br>
</div>
<div>Very interesting questions and discussions around this topic!</div>
<div><br>
</div>
<div>Thank you,</div>
<div><br>
</div>
<div>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black"><br>
</span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black">Laura
A. Rincón R. | Museum Studies professional</span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black">Malacology
Museum Specialist</span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black">Division
of Invertebrate Zoology</span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black">American
Museum of Natural History</span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black"> </span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black">Email:<span> </span></span><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:blue;text-decoration:underline"><a href="mailto:lrincon-rodriguez@amnh.org" style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:blue" target="_blank"><span style="border:0px;font-style:inherit;font-variant-caps:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;font-family:inherit;font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline">lrincon-rodriguez@amnh.org</span></a></span><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black"> <br aria-hidden="true">
Twitter: @LauRincon222</span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black"> </span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:blue;text-decoration:underline"><a href="https://collectionslitclub.wordpress.com/" rel="noopener noreferrer" title="Original URL: https://collectionslitclub.wordpress.com/. Click or tap if you trust this link." style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:blue" target="_blank"><span style="border:0px;font-style:inherit;font-variant-caps:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;font-family:inherit;font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline">https://collectionslitclub.wordpress.com/</span></a></span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:black"> </span></p>
<p style="color:rgb(66,66,66);font-size:15px;margin:0px"><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:rgb(187,27,164)">“I’ve
learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel”<span> </span></span><span style="border:0px;font-variant-caps:inherit;font-stretch:inherit;font-size:10pt;line-height:inherit;font-family:"Microsoft Sans Serif";font-size-adjust:inherit;font-kerning:inherit;font-variant-alternates:inherit;font-variant-ligatures:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:rgb(112,173,71)">Maya
Angelou</span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div></blockquote></div>