<div dir="ltr"><div dir="ltr">Dear NHColl</div><div dir="ltr"><br></div><div dir="ltr">Has anyone else that sends shipments to Canada via FedEx gotten these emails to register for CARM (Canadian <span style="color:rgb(0,0,0);font-family:Calibri,sans-serif">Assessment and Revenue Management</span><span style="color:rgb(0,0,0);font-family:Calibri,sans-serif"> )</span>?</div><div dir="ltr">They are insisting that I do this, but obviously we are not a business. I don't want to send specimens and have them get held up but I also don't want to register us as a business. I use UC Berkeley's FedEx account, not my own.</div><div dir="ltr"><br></div><div dir="ltr">Any advice or if anyone else has been asked to do this, please let me know.</div><div dir="ltr">Thanks,</div><div dir="ltr">Carol Spencer - Museum of Vertebrate Zoology, UC Berkeley<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Victor Arreola (OSV)</strong> <span dir="auto"><<a href="mailto:victor.arreola.osv@fedex.com" target="_blank">victor.arreola.osv@fedex.com</a>></span><br>Date: Thu, Sep 25, 2025 at 12:52 PM<br>Subject: UNIVERSITY OF CALIFORNIA MUSEUM // 896262698RM0001 Business Number/ONBOARDING CARM CLIENT PORTAL<br>To: <a href="mailto:ATROX@BERKELEY.EDU" target="_blank">ATROX@BERKELEY.EDU</a> <<a href="mailto:ATROX@berkeley.edu" target="_blank">ATROX@berkeley.edu</a>><br>Cc: Wendy Capuzano (OSV) <<a href="mailto:wendy.capuzano.osv@fedex.com" target="_blank">wendy.capuzano.osv@fedex.com</a>><br></div><br><br><div>





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<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-size:11.0pt;line-height:105%">Hello,<u></u><u></u></span></p>
<p class="MsoNormal">We [FedEx Express] simply trying to reach out to make sure your aware of the
<b><i><u>mandatory enrollment</u></i></b> for the CARM client portal for all <b><i><u>Importing or exporting Businesses</u></i></b> that ship to or from Canada,<u></u><u></u></p>
<p class="MsoNormal">I can provide Support and advise on how to proceed, with the
<b><i><u>enrollment</u></i></b>, please advise.<u></u><u></u></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">I hope this email finds you well.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">The Canada Border Services Agency (CBSA) has now fully implemented the Assessment and Revenue Management (CARM) system. To continue importing
 commercial goods into Canada without disruption, your company must complete the mandatory registration process.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Here are the steps to get started:<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Register for a Canadian Business Number (</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#c82613">BN9</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">)<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">If your business does not yet have a BN, you must register for one through the Canada Revenue Agency (</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#c82613">CRA</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">).<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Please visit the following link: How to register for a business number or Canada Revenue Agency program accounts - Canada.ca<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Be sure to click on "Register using non-resident registration web form" if you live outside of Canada.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Register on the CARM Client Portal (</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#c82613">CCP</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">)<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Once you have received your BN, you’ll need to register your business on the CARM Client Portal.<br>
<br>
<span style="background:white">Link for CARM: <a href="https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/auth/login" target="_blank">
https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/auth/login</a> Please select Option 2 GC Key </span></span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Enroll in an Importer Program Number (</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#c82613">RM Number</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">)<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">This number is required to import goods into Canada.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Post Financial Security for RPP Enrollment<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">As of May 20, 2025, importers must post their own financial security (e.g., a surety bond or cash deposit) to participate in the Release
 Prior to Payment (RPP) program.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#c82613">Please note this is no longer covered by your customs broker’s security.</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">If you have any questions, please feel free to reach out @ 888-672-9412<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Kind regards,<br>
Victor Arreola <u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Victor Arreola |CARM Support Representative|FedEx|888-672-9412|</span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#b36ae2"><a href="http://www.fedex.ca/" target="_blank">www.fedex.ca</a></span><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#b36ae2"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:#c82613">If you have any questions or require additional assistance, please contact the FedEx Express Clearance Helpdesk by emailing
<a href="mailto:clearancehelpline@fedex.com" target="_blank">clearancehelpline@fedex.com</a> or calling 1.800.561.0268.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Disclaimer:<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">The assumptions/views expressed herein are strictly advisory based on the information on hand and are not to be considered binding or conclusive. They may
 be subject to change/review by CBSA. The views expressed herein are opinions only based on the information provided and are not to be considered binding or conclusive. Furthermore, The classifications and duty rates herein are strictly advisory based on the
 information provided and are not to be considered binding or conclusive They may be subject to change/review by the CBP or CBSA.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Only Customs authorities can issue binding rulings.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:#c82613">***IMPORTANT NOTICE TO OUR CUSTOMERS***<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Effective May 20th, 2025 – All commercial importers will be required to post financial security for Release Prior to Payment privileges. Failure to post
 financial security will result with the inability for shipment releases after this date.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> For more information as it relates to CBSA’s bond requires please click on the attached link:
<a href="https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-eng.html" title="https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-eng.html" target="_blank">
https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-eng.html</a><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-family:"Calibri",sans-serif;color:#c82613">***AVIS IMPORTANT À NOS CLIENTS***</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">À compter du 20 mai 2025 – Tous les importateurs commerciaux seront tenus de verser une garantie financière (un cautionnement) pour les privilèges de libération
 avant paiement. Le défaut de verser une garantie financière entraînera l’impossibilité de procéder à la mainlevée des envois après cette date.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Pour obtenir plus de renseignements sur les obligations exigées par l’ASFC, veuillez cliquer sur le lien ci-joint :
<a href="https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-fra.html" title="https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-fra.html" target="_blank">
https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-fra.html</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</div></div><div><br clear="all"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><span style="color:rgb(0,0,238)">For Loan or Specimen Verification/Photo Requests, please fill out <a href="https://docs.google.com/forms/d/e/1FAIpQLScFupMlFEVmZqkL0ZYzQdUof-QdxDlupDTnWewVykFQWsk05g/viewform?usp=sf_link" target="_blank">this form</a></span><div><br></div><div>Carol L. Spencer, Ph.D.<br>Staff Curator of Herpetology <div>Museum of Vertebrate Zoology<br>3101 Valley Life Sciences Building<br>University of California, Berkeley, CA, USA 94720-3160<div><a href="mailto:atrox@berkeley.edu" target="_blank">atrox@berkeley.edu</a><br>510-643-5778</div><div><div><br></div><div>For sending packages via courier (FedEx, UPS, etc), use this:</div><div>Carol Spencer </div><div>163 Weill Hall</div><div>University of California</div><div>Berkeley, CA 94720</div><div><br></div><div><div><br><div><br></div></div></div></div></div></div></div></div></div>
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