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<p class="MsoNormal"><span style="color:#1F497D">Hi – <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I am on the Voyager-L listserv and usually find some of the queries, suggestions or work-around ideas helpful. Thought that maybe some of you would like to sign up for the listserv to do the same. The only
thing is, I signed up for this listserv ages ago and don’t remember how one should get onto the listserv… ! I’m hoping that someone who does remember and can reply to let us know.
</span><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><br>
Cindy <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Discussion list for Ex Libris' Voyager Integrated Library System [mailto:VOYAGER-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>John Humphreys<br>
<b>Sent:</b> Thursday, August 18, 2011 4:36 AM<br>
<b>To:</b> VOYAGER-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> [VOYAGER-L] self-check and blocked patron<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">We are installing 3M kiosks and RFID technology throughout our libraries.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">Our first problem was that Voyager didn’t enable payment; I have used a very much cut-down version of Alan Manifold’s old wedge script to intervene
in the SIP2 message, and payment now works in our test units.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">As with any new equipment, we are finding some things that don’t work to our liking.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">A patron is offered two initial options: one offers “Borrow items / Account info / Renew items / Pay fines and fees”; the other simply “Return items”.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">If I borrow the maximum number of items for my patron group, I am then blocked. Any attempt to get into my account in order to see what I’ve got
on loan, or renew a loan, is refused (as if I’d done something wrong). This is not the functionality I expect, or that I find in Voyager OPAC.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">Nevertheless Ex Libris tell me that self-check is working “as designed”.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">It would be possible to use our script to intervene again: look up the patron, determine if they should be blocked and remove the block flag in SIP2,
but this runs the risk of subverting real blocks.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">Has anyone found a resolution for this?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000090">John.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#17365D">--<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#17365D">John</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">Humphreys</span><span lang="EN-GB" style="color:#993366"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#17365D">Library</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">Systems</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">Manager</span><span lang="EN-GB" style="color:#993366"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#17365D">Department</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">of</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">Information</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">Services</span><span lang="EN-GB" style="color:#993366"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#17365D">University</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">of</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">the</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">Arts</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">London</span><span lang="EN-GB" style="color:#993366"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#17365D">(020</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">7514</span><span lang="EN-GB" style="color:#993366">
</span><span lang="EN-GB" style="color:#17365D">6585)</span><span lang="EN-GB" style="color:#993366"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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