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<font size=3>Last week, Steven Arakawa forwarded a message from OCLC
notifying us that their problems with authority file searching had been
resolved. Well, now there is a NEW problem affecting the personal name
browse index. Sigh. Read below.<br><br>
-Manon<br><br>
=============================<br>
From: "Dean,Becky"
<deanr@OCLC.ORG><br>
Subject: New Known problem added<br><br>
A new known problem impacting the Client has been added to the Known<br>
problems page:<br>
<a href="http://www.oclc.org/connexion/support/client_known_problems.htm#searchi">
http://www.oclc.org/connexion/support/client_known_problems.htm#searching</a>
<br><br>
The new entry (noted below) covers the situation when browse queries
are<br>
resulting in error messages. Staff are continuing to investigate
both<br>
the problem and its resolution, and updates will be posted to this
list.<br><br>
To clarify, the System Alert problem impacting authorities (noted at
the<br>
end of this message) and updated to RESOLVED status impacted the
ability<br>
to search the authority file using derived key searching. Some
users<br>
also report the problems with keyword searching. <br><br>
Should users experience any problems involving derived key and/or<br>
keyword searching, please contact your Regional Service Provider or<br>
OCLC's Customer Service Support Staff.<br><br>
Thank you for your patience,<br>
--Becky <br><br>
OCLC<br>
6565 Kilgour Place <br>
Dublin, OH 43017<br>
deanr@oclc.org<br>
1-800-848-5878, ext. 5144<br>
<br>
=================<br><br>
NEWLY ADDED KNOWN PROBLEM<br><br>
Some browses for authority personal name headings fail; you get an
error<br>
message. Some personal name browses result in the error message,
"Transaction<br>
failed. Your host connection may have been lost." This problem
appears<br>
to affect only the Personal Names (pn:) browse index.<br><br>
Workarounds:<br><br>
*<x-tab> </x-tab>Truncate the
browse query to fewer characters.<br><br>
Example: A browse for the personal name heading Lyon, Gary results
in<br>
the error message, but a browse for Lyon returns correct results.
<br><br>
Or<br><br>
*<x-tab> </x-tab>For this index,
use keyword or derived key searching instead of<br>
browsing. <br><br>
=================<br>
OCLC System
Alert<x-tab> </x-tab><br>
Posted: 4/5/2007 7:51:11 AM ET<x-tab> </x-tab><br>
Authorities searching/browsing problems<x-tab> </x-tab><br>
Alert Status: RESOLVED<x-tab> </x-tab><br>
<x-tab> </x-tab><br>
Description: <br>
Users have reported problems accessing the authority file using
derived<br>
and keyword searching as well as phrase browsing. <br>
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