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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> select-bounces@mailman.yale.edu [mailto:select-bounces@mailman.yale.edu]
<b>On Behalf Of </b>Lam, Caitlyn<br>
<b>Sent:</b> Wednesday, January 25, 2012 10:37 AM<br>
<b>To:</b> select@mailman.yale.edu<br>
<b>Cc:</b> Lin, Zhongren; Richo, William; Butler, Patrick; Quinones, Diana<br>
<b>Subject:</b> [Select] FW: department changes<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear Colleagues,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As you all know, Patrick Butler has recently started in his new role as our Electronic Resources Support Librarian. We’re very happy to have Patrick on board, and I am especially happy to share the work! I’d like to take this opportunity
to announce a few immediate changes to our current workflow. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Caitlyn will continue to coordinate acquisitions and maintenance of our centrally managed journal packages and NERL resources, in collaboration with Daniel Dollar.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Patrick will coordinate new orders and all other renewals, in collaboration with Acquisitions staff.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">There are 3 emails we’d like highlight or share for the first time: <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For <u>general inquiries</u>, please send an email to <a href="mailto:ecollections@mailman.yale.edu">
ecollections@mailman.yale.edu</a>. This email will be monitored by Patrick and Caitlyn, and supported by the rest of the e-resources group. You are always welcome to contact any of us directly, but use of this email will help us consolidate correspondence and
ensure that someone is available to address your inquiries. Furthermore, I know that there is sometimes confusion, especially amongst new staff or units that infrequently need to contact us, about whom to contact with certain questions. We’re hoping that
having a single email for general inquiries will help deal with some of this confusion.
<b>So when in doubt, please use and share this email address.</b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">For <u>access issues</u>, please continue to send an email to
<a href="mailto:e-resprob@mailman.yale.edu">e-resprob@mailman.yale.edu</a>. The troubleshooting email is staffed from 9-4, M-F.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For <u>licensing</u>, please continue to send all licenses requiring review or any licensing questions to
<a href="mailto:license-rev-libr@panlists.yale.edu">license-rev-libr@panlists.yale.edu</a>. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">These are just a few steps to start with, and you will hear more from us as we collaborate with other units within our new home under Technical Services to help improve e-resources workflow and management. If you have any questions or suggestions,
please feel free to contact me. <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Caitlyn Lam <o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Electronic Resources Librarian / Team Leader<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Yale University Library<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:caitlyn.lam@yale.edu">caitlyn.lam@yale.edu</a><span style="color:#1F497D">| (203) 432-3435<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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