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<div class="WordSection1">
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D">The 776 business is new to me.<span style="mso-spacerun:yes">&nbsp;
</span>If you do original cataloging, add $b eng to the 040 CtY $b eng $c CtY<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D">Currently we are using 264 only for RDA cataloging.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></font></p>
<div>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D;mso-no-proof:yes">Steven
 Arakawa <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D;mso-no-proof:yes">Catalog
 Librarian for Training &amp; Documentation<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D;mso-no-proof:yes">Catalog
 &amp; Metadata Services, SML, Yale University<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D;mso-no-proof:yes">P.O.
 Box 208240 New Haven, CT 06520-8240&nbsp; <br>
(203)432-8286 steven.arakawa@yale.edu<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:&quot;Times New Roman&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></font></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;">
 OCLC-Cataloging [mailto:OCLC-CAT@OCLC.ORG] <b><span style="font-weight:bold">On Behalf Of
</span></b>Goodson,Luanne<br>
<b><span style="font-weight:bold">Sent:</span></b> Monday, August 06, 2012 8:20 AM<br>
<b><span style="font-weight:bold">To:</span></b> OCLC-CAT@OCLC.ORG<br>
<b><span style="font-weight:bold">Subject:</span></b> [OCLC-CAT] OCLC QC Tip of the Month / August 2012: Tidbits<o:p></o:p></span></font></p>
</div>
</div>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">[Cross-posted to multiple lists-- please excuse/ignore duplication]&nbsp;&nbsp;
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">************************************************************************************************************************<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">This month’s tip is a compilation of useful items that have come from listservs, user queries, and various documentation.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><u><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Connexion Client 2.4 usage:<o:p></o:p></span></font></u></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Validating a record before replacing helps to eliminate errors.&nbsp; If you get a validation
 error that refers to a specific character you can then use Edit&gt;MARC-8 Characters&gt;Verify to find the offending character quickly.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Colors can be set for any number of items including the Bibliographic Window, Bibliographic Text, and Bibliographic Field. Just go to Tools&gt;Options&gt;Record
 Display. You can can even set a special color for Invalid MARC-8 characters so they are more readily visible in large strings of data.&nbsp;
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;background:yellow;mso-highlight:yellow">To input field 776
<a href="http://www.oclc.org/bibformats/en/7xx/776.shtm">http://www.oclc.org/bibformats/en/7xx/776.shtm</a> go to&nbsp; Edit&gt;Insert from Cited Record. Also, it is acceptable to use field 776 without subfield $w.&nbsp;The item referred to in field 776 only needs to exist,
 but there is not always a control number of a corresponding bibliographic record to cite in subfield $w. In the case where you are cataloging the print reproduction of a publication, it would also be okay to provide a field 776 link to the online version as
 in record #794229502.</span></font><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">When you derive records, you can set the fields that you use often (like 007, 034, 043, and 052 for maps cataloging) so that they will transfer
 to the new record. Just go to Tools&gt;Options&gt;Derive Record and select the fields to transfer.<o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Want help inputting RDA
</span></font>336 (Content Type), 337 (Media Type) and 338 (Carrier Type) fields?&nbsp; If so, there is a macro called Add33X in the OCLC macrobook that was issued with version 2.40 of the Connexion client.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p><span style="text-decoration:none">&nbsp;</span></o:p></span></font></u></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Documentation changes of note:<o:p></o:p></span></font></u></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Fixed Field coding of GPub Government Publication
<a href="http://www.oclc.org/bibformats/en/fixedfield/gpub.shtm"><font color="black"><span style="color:windowtext">http://www.oclc.org/bibformats/en/fixedfield/gpub.shtm</span></font></a> changed significantly. Now it is important to consider the “<b><span style="font-weight:bold">Status
 of the governmental entity.</span></b> Choose a code based on the status of the jurisdiction at the time of publication, e.g., for Texas government publications, use code
<i><span style="font-style:italic">f</span></i> for the period 1836-1845 and code
<i><span style="font-style:italic">s</span></i> for the period 1845-“<o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Field 040 Cataloging Source
<a href="http://www.oclc.org/bibformats/en/0xx/040.shtm"><font color="black"><span style="color:windowtext">http://www.oclc.org/bibformats/en/0xx/040.shtm</span></font></a> Definition now includes this statement: “<span style="background:yellow;mso-highlight:yellow">Historically
 in WorldCat the absence of subfield ‡b has indicated that English is the language of cataloging. OCLC now recommends always coding this element.”</span>
<o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Technical Bulletin 261
<span style="background:yellow;mso-highlight:yellow">OCLC-MARC Format Update 2012 &nbsp;<a href="http://www.oclc.org/support/documentation/worldcat/tb/261/default.htm"><font color="black"><span style="color:windowtext">http://www.oclc.org/support/documentation/worldcat/tb/261/default.htm</span></font></a>
 now has published guidelines from PCC on the use of field 264, so this field may now be used on bibliographic records in Connexion. Records with this field include:&nbsp;#794487536, #792796689, #792795546, #792794712, and #792795308</span><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Remember, when in doubt check Connexion Help or Connexion documentation can be found as follows:
<o:p></o:p></span></font></p>
<p class="MsoNormal" style="text-indent:.5in"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Connexion client documentation:
<a href="http://www.oclc.org/support/documentation/connexion/client/default.htm">
<font color="black"><span style="color:windowtext">http://www.oclc.org/support/documentation/connexion/client/default.htm</span></font></a>
<o:p></o:p></span></font></p>
<p class="MsoNormal" style="text-indent:.5in"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Connexion browser documentatoin:
<a href="http://www.oclc.org/support/documentation/connexion/browser/default.htm">
<font color="black"><span style="color:windowtext">http://www.oclc.org/support/documentation/connexion/browser/default.htm</span></font></a><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Print one of these Quick References.&nbsp; They are meant to be used as hard copy and provide, among other things, selected default function key
 shortcuts and default toolbar button information:<o:p></o:p></span></font></p>
<p class="MsoNormal" style="text-indent:.5in"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><a href="http://www.oclc.org/support/documentation/connexion/client/cataloging/catquickref/connexionclientquickref.pdf"><font color="black"><span style="color:windowtext">http://www.oclc.org/support/documentation/connexion/client/cataloging/catquickref/connexionclientquickref.pdf</span></font></a><o:p></o:p></span></font></p>
<p class="MsoNormal" style="text-indent:.5in"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal" style="text-indent:.5in"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><a href="http://www.oclc.org/support/documentation/connexion/client/authorities/authquickref/clientauthoritiesquickreference.pdf"><font color="black"><span style="color:windowtext">http://www.oclc.org/support/documentation/connexion/client/authorities/authquickref/clientauthoritiesquickreference.pdf</span></font></a>
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal" style="text-indent:.5in"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><a href="http://www.oclc.org/support/documentation/connexion/browser/cataloging/cnx_br_cat_quick_ref/cnx_br_ref_card_05.pdf"><font color="black"><span style="color:windowtext">http://www.oclc.org/support/documentation/connexion/browser/cataloging/cnx_br_cat_quick_ref/cnx_br_ref_card_05.pdf</span></font></a>
<o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Email addresses for contacting OCLC:<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="mailto:bibchange@oclc.org"><font color="black"><span style="color:windowtext">bibchange@oclc.org</span></font></a> = ask questions about bibliographic records, report bibliographic errors you cannot correct, report duplicate bibliographic records,
 cataloging issues in general, etc.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="mailto:authfile@oclc.org"><font color="black"><span style="color:windowtext">authfile@oclc.org</span></font></a> = non-NACO libraries: report authority record errors or duplicates, etc. ; NACO libraries: questions about locked authority records, discrepancies
 between copies of the file, authorization number issues, etc.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="mailto:askqc@oclc.org"><font color="black"><span style="color:windowtext">askqc@oclc.org</span></font></a> = cataloging policy, standards, and practices questions<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="mailto:enhance@oclc.org"><font color="black"><span style="color:windowtext">enhance@oclc.org</span></font></a> = all things Enhance (including authorization number issues, National Enhance, etc.)<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="mailto:support@oclc.org"><font color="black"><span style="color:windowtext">support@oclc.org</span></font></a> = Connexion functionality problems, issues with other products, cover art, anything not listed above<o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">If you have questions about this Tip or ideas for future QC Tips please send email
 to: <a href="mailto:askqc@oclc.org"><font color="black"><span style="color:windowtext">askqc@oclc.org</span></font></a><o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">Luanne Goodson<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">OCLC WorldCat Quality Dept.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">6565 Kilgour Place MC 139<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">Dublin, Ohio, USA 43017-3395<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:black">1-800-848-5878<o:p></o:p></span></font></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">&nbsp;<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Verdana"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></font></p>
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