Hello:<br>I'm forwarding this email from Danuta. I'm extending the deadline for getting your department information to me through July 6th. Sorry for the confusion. <br><br>Please let me know if you have any questions.
<br><br>Kelly<br><br>---------- Forwarded message ----------<br><span class="gmail_quote"></span>>Date: Wed, 13 Jun 2007 12:54:11 -0400<br>>To: YULPUB-L<br>>From: Danuta Nitecki <<a href="mailto:danuta.nitecki@yale.edu">
danuta.nitecki@yale.edu</a>><br>>Subject: Tracking reference activities<br>>Bcc: Maryetta<br>><br>>I write to ask you to prepare for a change in the way that we will record<br>>reference activities with the start of the new fiscal year [July 1,
<br>>2007]. Endorsed by the Public Services Management Council, the change is<br>>to use the automated tracking system [Reference Tracker].<br>><br>>Earlier this spring there were demonstrations of the Reference Tracker
<br>>web-based system which is currently being used by RSC, SSLIS and East<br>>Asian to record reference transactions/statistics. To find out more about<br>>the Reference Tracking Project, began as a SCOPA grant, please see
<br>><<a href="http://www.library.yale.edu/scopa/grants/oldgrant.html">http://www.library.yale.edu/scopa/grants/oldgrant.html</a>><a href="http://www.library.yale.edu/scopa/grants/oldgrant.html">http://www.library.yale.edu/scopa/grants/oldgrant.html
</a><br>>(2005 grants, "Reference Service Statistics Pilot")<br>><br>>All departments who provide reference service are encouraged to use this<br>>online system to record all reference statistics all the time. But at the
<br>>very least this system must be used on Reference Sampling days in order to<br>>provide a more consistent and cohesive way of recording reference<br>>transactions.<br>><br>>Attached is a screen-shot of the Reference Tracker which shows the current
<br>>set-up and categories that are included. Please review the attachment and<br>>if you have any questions, contact Kelly Barrick<br>>[<a href="mailto:kelly.barrick@yale.edu">kelly.barrick@yale.edu</a>]. Some departments have asked whether there
<br>>could be some tweaking of categories, for example, to include other patron<br>>categories or modes of receipt. There can be some changes made to these<br>>categories.<br>><br>>To utilize the system in time for the new year or to make some changes for
<br>>your unit, a few actions need to be taken. By June 22, please send Kelly<br>>the following information if your unit has not already done so:<br>>1. NetIDs for all staff that will be using the database to record
<br>>transactions;<br>>2. Any changes that you would like for your department or service point<br>>(additions or deletions) in the categories listed.<br>><br>>I appreciate the initiative the Reference Group has taken to investigate
<br>>the implement of this innovation to gather information about our reference<br>>activities and particularly to Kelly Barrick for offering to be the<br>>contact for any questions. I look forward to having more data in the
<br>>future to describe and analyze our reference services.<br>><br>>Thanks, Danuta<br>><br>><br>>Danuta A. Nitecki<br>>Associate University Librarian<br>>Yale University<br>>Sterling Memorial Library
<br>>P.O. Box 208240<br>>New Haven, CT 06520-8240<br>>phone: 203-432-1818<br>>fax: 203-432-1294<br>><a href="mailto:danuta.nitecki@yale.edu">danuta.nitecki@yale.edu</a><br><br><br>