[NHCOLL-L:1374] Fw: RE: Invoicing loans of specimens

[Ann Pinzl]

    I too have had the same pattern of non-returns.  I (being certain that
my colleagues were not lazy or stupid) tired to write it off , and would
either call (and then note the results on my companionless form), or in some
other manner conffirm that the plants were indeed recieved.  I also tried
highlighting the instructions to sign and return forms.  Maybe we will all
be better in the future.
    On the other hand, when I have not been able to acknoweldge receipt of
material right away, I've tried calling to say that the plants had arrived,
but I woudln not b eable to finalize the reciept for a certain period of
time.
Ann

Ann Pinzl
4020 Hobart Road
Carson City, Nevada 89703
USA
phone: 775 883 0463
fax: 509 278 8810
apinzl at worldnet.att.net
----- Original Message -----
From: Rich Rabeler <rabeler at umich.edu>
To: <nhcoll-l at lists.yale.edu>
Sent: Friday, December 07, 2001 11:38 AM
Subject: [NHCOLL-L:1371] RE: Invoicing loans of specimens


> I agree with Alexandra's comments.  We routinely ship a separate invoice
as
> well as placing one in the box.
>
> While I've also seen an increase in e-mail transactions, I've noticed an
> increase in the number of cases where a copy of our invoice acknowledging
> the receipt of the materialis not being returned.  I keep a folder titled
> "unacknowledged shipments" and it seems to be somewhat fatter than in
> previous years.  Do our shipments actually arrive?  An acknowledgment
makes
> a nice replacement for an assumption.  I suspect this situation is not
> unique to MICH.....
>
> Rich Rabeler
> Collections Manager, Vascular Plants
> University of Michigan Herbarium
>