[Yulcat-l] FW: LC catalog very slow

[Arakawa, Steven]

FYI

Steven Arakawa
Catalog Librarian for Training & Documentation
Catalog & Metadata Services, SML, Yale University
P.O. Box 208240 New Haven, CT 06520-8240
(203)432-8286 steven.arakawa at yale.edu

-----Original Message-----
From: AUTOCAT [mailto:AUTOCAT at LISTSERV.SYR.EDU] On Behalf Of Ann Della Porta
Sent: Tuesday, May 27, 2008 6:25 PM
To: AUTOCAT at LISTSERV.SYR.EDU
Subject: Re: LC catalog very slow

     Since Monday, May 19th, the first day on a new software release, we =
have had significant problems in the LC Online Catalog and LC Authorities. =
 We believe that we have resolved most of the issues and suggest that =
users clear the cache in their browsers in case errors remain there.
     Call Number Browse searches are still a problem.  We have reported it =
to our software vendor and colleagues in our IT department are investigatin=
g as well.  Many searches will still run to completion although they may =
take a few minutes.
     Users should report problems to the ILS Program Office at ils at loc.gov =
and include the date and time of their search; the type of search; and the =
term(s) being searched.
     I apologize for the inconvenience to LC's users.

Ann Della Porta
Assistant Coordinator
ILS Program Office
Library of Congress
Washington, DC  20540-4010
adel at loc.gov

***********************************************************************

E-mail AUTOCAT listowners:             autocat-request at listserv.syr.edu
Search AUTOCAT archives:  http://listserv.syr.edu/archives/autocat.html
Selected AUTOCAT commands: http://www.cwu.edu/~dcc/Autocat/options.html
  By posting messages to AUTOCAT, the author does not cede copyright

***********************************************************************