[Yulcat-l] FW: [Desktop] display of TOC/response time

[Arakawa, Steven]

FYI--it seemed slow yesterday afternoon--here's the current situation.

Steven Arakawa 
Catalog Librarian for Training & Documentation
Catalog & Metadata Services, SML, Yale University
P.O. Box 208240 New Haven, CT 06520-8240  
(203)432-8286 steven.arakawa at yale.edu

-----Original Message-----
From: Cataloger's Desktop Forum [mailto:DESKTOP at loc.gov] On Behalf Of Bruce C Johnson
Sent: Wednesday, February 18, 2009 8:40 AM
To: DESKTOP at sun8.LOC.GOV
Subject: Re: [Desktop] display of TOC

David:

   You are absolutely right.  When we put 2009 Issue 1 into production
a couple of weeks ago, we noticed right away that the TOC was taking
much too long to display. After some investigation our contractor
decided that the root of the problem was that we had maxed out the
underlying FAST NXT software's ability to build the TOC on the fly.  His
proposed solution was to capture TOC images in the server's memory
(cache). After any given TOC resource combination was displayed once,
the server would remember that combination, and all subsequent requests
for that combination would be very fast.

   In theory that was a good idea, but in practice it hasn't been
working right. My test displays this morning were averaging 44 seconds,
with individual instances ranging from 30 to 73 seconds.  All of this
just isn't acceptable and isn't what we were told to expect.

   We regret this very poor system response time.  We are working with
our contractor to sort this out.  I will keep you posted as there are
updates.

Bruce


Bruce Chr. Johnson
Policy & Standards Division
The Library of Congress
Washington, DC 20540-4263 USA

202-707-1652 (voice)  bjoh at loc.gov
202-707-3959 (fax)

>>> "Prochazka,David" <david53 at UAKRON.EDU> 02/17/09 6:32 PM >>>
Is anyone else getting frustrated by how long it takes to display the
TOC in Catalogers’ Desktop?  I’ve clocked it at well over 60 seconds
several times.  What’s really bothersome is that the program times me
out (which I understand), and when I want to return to it, I have to
wait again!  Sorry for venting, but it’s getting aggravating.

David Procházka
Music/Special Materials Cataloger
The University of Akron ● Bierce Library 176
Akron, Ohio 44325-1712
330-972-6260 ● davidp at uakron.edu