[Yulpub] ILL PROBLEMS WITH ILLIAD SERVER

Carol Jones carol.jones at yale.edu
Fri Sep 10 13:17:41 EDT 2004


The ILL server has been down and patrons were unable to log in to ILLiad 
and place requests.  ITS restarted the web service and I was able to log in 
as a patron just a minute ago, so I hope patrons will be able to enter 
requests now.  If patrons continue to experience problems, please notify me 
at once (carol.jones at yale.edu), providing as much detail as

Thanks,

Carol

Carol L. Jones
Head of Document Delivery and                   Phone:  203-432-2080
Interlibrary Loan Services                      FAX:    203-432-2257
Sterling Memorial Library                       Email:  carol.jones at yale.edu
Yale University
PO Box 208240; 130 Wall Street
New Haven, CT 06520-8240



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