[Yulpub] [Fwd: Re: GaleNet Outage Notification: Resolved]

Kimberly Parker kimberly.parker at yale.edu
Mon Nov 14 16:26:53 EST 2005



-------- Original Message --------
Subject: 	Re: GaleNet Outage Notification: Resolved
Date: 	Mon, 14 Nov 2005 14:29:11 -0500
From: 	Dave Lathangue <Dave.Lathangue at thomson.com>
Reply-To: 	Thomson Gale PowerSearch 
<POWERSEARCH at S-LISTSERV.THOMSONLEARNING.COM>
To: 	POWERSEARCH at S-LISTSERV.THOMSONLEARNING.COM



Good Day,

Thomson Gale engineers have resolved the issue and customers should once
again be able to access their GaleNet subscriptions. Please accept our
apologies for any inconvenience this may have caused.

If you have any questions or concerns, please contact our Technical
Support
Department at 800-877-4253 (Option 4).

Regards,

Dave Lathangue
Customer Support Engineering Manager
Thomson Gale


-----Original Message-----
From: Lathangue, Dave (Gale)
Sent: Monday, November 14, 2005 11:17 AM
To: POWERSEARCH at S-LISTSERV.THOMSONLEARNING.COM
Cc: Lathangue, Dave (Gale)
Subject: GaleNet Outage Notification

Gale is again experiencing technical difficulties which will effect
applications running on the GaleNet platform.  Our engineers are
actively
working to get the problem resolved.  I will send out additional updates
as
more information is available.  Please accept our apologies for any
inconvenience this may cause.

If you have any questions or concerns, please contact our Technical
Support
department at 800-877-4253 (Option 4).

Thank you,

Dave Lathangue
Customer Support Engineering Manager
Thomson Gale



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