[Yulpub] Instant Messaging (IM) information sessions

[Suzanne Lorimer]

As you may know, Instant Messaging (IM) was implemented at the 
beginning of Fall term in order to provide reference service through 
Yale's centrally-staffed virtual reference service, Ask!live (see 
http://www.library.yale.edu/reference/asklive/index.html ).

Instant Messaging also provides individual Yale libraries, 
departments, and collections another means of meeting the reference 
needs of their individual constituents. The Arts Library, Medical 
Library, Science Libraries, Social Science Library, the Yale Center 
for British Art, and SML's Research Services and Collections 
department all implemented IM reference services early in September.

In addition, individual librarians, managers, curators, and selectors 
may wish to set up personal IM accounts to supplement liaison service 
to faculty and students in specific schools, programs, and/or departments.

The Reference Group is sponsoring an Instant Messaging information 
and demonstration session on Wednesday, November 14 from 11:00-12:00 
in SML 409 to support and encourage the development of new library IM 
services through the web-based IM platform, meebo < 
<http://www.meebo.com/>http://www.meebo.com >.  This session is open 
to all librarians, managers, curators, selectors, and other 
interested staff  (with supervisory approval) who wish to expand 
existing library-, department-, or collection-based e-mail reference 
services through the addition of this new service technology.  Please 
come and see a demonstration of IM in action and learn what Instant 
Messaging is, why Ask!live is now using it, and how it can facilitate 
communication among Yale librarians as well as communication with our users.

Sign up for this session, "Instant Messaging Reference Services for 
Libraries, Departments, and Collections", at 
<https://medapps13.med.yale.edu/tms/tms_enrollments.offerings?p_crs_id=1220&p_std_id>https://medapps13.med.yale.edu/tms/tms_enrollments.offerings?p_crs_id=1220&p_std_id= 


-Sue


Suzanne Lorimer
Coordinator of Research Services
226 Sterling Memorial Library, Yale University
P.O. Box 208240
New Haven, CT  06520-8240
(phone) 203-432-8371  (fax) 203-432-8527
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