[Yulpub] FW: RefWorks Outage - Resolved

[Horning, Emily]

RefWorks should be working again.

Emily

-----Original Message-----
From: RefWorks Administrator Discussion List [mailto:RWADMIN-L at ls.refworks.com] On Behalf Of Capen, Christine
Sent: Thursday, April 23, 2009 12:32 PM
To: RWADMIN-L at ls.refworks.com
Subject: Re: [RWLIST] RefWorks Outage - Resolved

Dear Administrators,

The issue has been resolved at our hosting service. 

Please try accessing www.refworks.com/refworks again.

RefWorks Technical Services Team
Rs-rwsupport at refworks-cos.com




-----Original Message-----
From: LS RWADMIN On Behalf Of Capen, Christine
Sent: Thursday, April 23, 2009 9:22 AM
To: LS RWADMIN
Subject: [RWLIST] RefWorks Outage

Dear RefWorks Administrators,

RefWorks is current experiencing a problem at our hosting location with resolving to www.refworks.com<http://www.refworks.com>/* addresses.

We have identified the issue and are working very hard to fix the problem.

If this is an emergency and you have a paper due at this time please contact rs-rwsupport at refworks.com<mailto:rs-rwsupport at refworks.com> for assistance.

We will report to this list when the issue has been resolved and thank you for your patience in this matter.

RefWorks Technical Services Team