[Nhcoll-l] [EXTERN] Re: UNIVERSITY OF CALIFORNIA MUSEUM // 896262698RM0001 Business Number // FedEx Express # 888-672-9412 // ONBOARDING CARM CLIENT PORTAL
Alison H. Harrington
alisonhh at umich.edu
Wed Oct 8 12:57:01 EDT 2025
Hi Carol et al- I shipped a loan of herbarium specimens via FedEx (using
the University of Michigan institutional account) to Canada at the end of
September, and did not receive a similar message.
I did not include the recipient's CARM nor did we register ourselves in
CARM, though the waybill shows the University of Michigan tax ID/EIN number
as the shipper tax ID.
However, the shipment has gotten delayed in Canadian customs, and we are
still waiting for it to be delivered. FedEx reached out to the recipient to
get information about their customs broker in order to send the shipment
documentation over to this broker, which to my understanding is not
unusual. There was no mention of CARM in any correspondence. The shipment
tracking states the following: "Clearance delay - Import. Detailed broker
information is required." The recipients did share their broker information
last week and just reached out to the broker to inquire about the status of
the shipment.
I can't say at this point if CARM is related or unrelated to the delay, but
there was no mention of CARM in the email from the FedEx rep who reached
out to the recipient, and there was no email to me as the sender requesting
I register in CARM.
best,
Alison
--
*Alison H. Harrington, PhD*
*Research Collections Manager | Fungi, Lichens, Bryophytes*
University of Michigan Herbarium (MICH) | Research Museums Center
3600 Varsity Drive #1042 | Ann Arbor, MI 48108-2228
Collection of Zoosporic Eufungi at UM (CZEUM) | czeum.herb.lsa.umich.edu
alisonhh at umich.edu | 734.936.8028
On Wed, Oct 8, 2025 at 12:41 PM Dirk Neumann <d.neumann at leibniz-lib.de>
wrote:
> Hi Andy,
>
> the case is similar to EORI-number required for shipments to Europe: they
> need the ID of the receiving collection in Canada:
> https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html
>
> The customs tariff code alone does not help, automated customs brokerage
> systems need the ID of the recipient (here: CARM number) to allow automated
> electronic handling of the case.
>
> With best wishes
> Dirk
>
> Am 08.10.2025 um 18:36 schrieb Bentley, Andrew Charles:
>
> Our goods are not commercial - we should not have to register with them.
> How is it that the tariff code that we use does not exempt us from
> commercial goods designation?
>
> Andy
>
> A : A : A :
> }<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°>
> V V V
> Andy Bentley
> Ichthyology Collection Manager
> University of Kansas
> Biodiversity Institute
>
> Dyche Hall
> 1345 Jayhawk Boulevard
> Lawrence, KS, 66045-7561
> USA
>
> Tel: (785) 864-3863
> Fax: (785) 864-5335
> Email: abentley at ku.edu
>
> ORCID: https://orcid.org/0000-0002-3093-1258
>
> http://ichthyology.biodiversity.ku.edu
>
> A : A : A :
> }<(((_°>.,.,.,.}<(((_°>.,.,.,.}<)))_°>
> V V V
>
>
> ------------------------------
> *From:* Carol Spencer <atrox at berkeley.edu> <atrox at berkeley.edu>
> *Sent:* Tuesday, October 7, 2025 4:58 PM
> *To:* Bentley, Andrew Charles <abentley at ku.edu> <abentley at ku.edu>; Dirk
> Neumann <d.neumann at leibniz-lib.de> <d.neumann at leibniz-lib.de>;
> nhcoll-l at mailman.yale.edu <nhcoll-l at mailman.yale.edu>
> <nhcoll-l at mailman.yale.edu>
> *Subject:* Fwd: UNIVERSITY OF CALIFORNIA MUSEUM // 896262698RM0001
> Business Number // FedEx Express # 888-672-9412 // ONBOARDING CARM CLIENT
> PORTAL
>
> Dear NHColl
>
> Has anyone else that sends shipments to Canada via FedEx gotten these
> emails to register for CARM (Canadian Assessment and Revenue Management )?
> They are insisting that I do this, but obviously we are not a business. I
> don't want to send specimens and have them get held up but I also don't
> want to register us as a business. I use UC Berkeley's FedEx account, not
> my own.
>
> Any advice or if anyone else has been asked to do this, please let me know.
> Thanks,
> Carol Spencer - Museum of Vertebrate Zoology, UC Berkeley
>
> ---------- Forwarded message ---------
> From: *Victor Arreola (OSV)* <victor.arreola.osv at fedex.com>
> Date: Thu, Sep 25, 2025 at 12:52 PM
> Subject: UNIVERSITY OF CALIFORNIA MUSEUM // 896262698RM0001 Business
> Number/ONBOARDING CARM CLIENT PORTAL
> To: ATROX at BERKELEY.EDU <ATROX at berkeley.edu>
> Cc: Wendy Capuzano (OSV) <wendy.capuzano.osv at fedex.com>
>
>
> Hello,
>
> We [FedEx Express] simply trying to reach out to make sure your aware of
> the *mandatory enrollment* for the CARM client portal for all *Importing
> or exporting Businesses* that ship to or from Canada,
>
> I can provide Support and advise on how to proceed, with the *enrollment*,
> please advise.
>
>
>
> I hope this email finds you well.
>
>
>
> The Canada Border Services Agency (CBSA) has now fully implemented
> the Assessment and Revenue Management (CARM) system. To continue importing
> commercial goods into Canada without disruption, your company must complete
> the mandatory registration process.
>
>
>
> Here are the steps to get started:
>
>
>
> Register for a Canadian Business Number (BN9)
>
> If your business does not yet have a BN, you must register for one through
> the Canada Revenue Agency (CRA).
>
> Please visit the following link: How to register for a business number or
> Canada Revenue Agency program accounts - Canada.ca
>
> Be sure to click on "Register using non-resident registration web form" if
> you live outside of Canada.
>
>
>
> Register on the CARM Client Portal (CCP)
>
> Once you have received your BN, you’ll need to register your business on
> the CARM Client Portal.
>
> Link for CARM:
> https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/auth/login Please
> select Option 2 GC Key
>
>
>
> Enroll in an Importer Program Number (RM Number)
>
> This number is required to import goods into Canada.
>
>
>
> Post Financial Security for RPP Enrollment
>
> As of May 20, 2025, importers must post their own financial security
> (e.g., a surety bond or cash deposit) to participate in the Release Prior
> to Payment (RPP) program.
>
>
> Please note this is no longer covered by your customs broker’s security.
>
>
>
> If you have any questions, please feel free to reach out @ 888-672-9412
>
>
>
> Kind regards,
> Victor Arreola
>
>
>
>
>
> Victor Arreola |CARM Support Representative|FedEx|888-672-9412|
> www.fedex.ca
>
>
>
> If you have any questions or require additional assistance, please contact
> the FedEx Express Clearance Helpdesk by emailing
> clearancehelpline at fedex.com or calling 1.800.561.0268.
>
>
>
> Disclaimer:
>
> The assumptions/views expressed herein are strictly advisory based on the
> information on hand and are not to be considered binding or conclusive.
> They may be subject to change/review by CBSA. The views expressed herein
> are opinions only based on the information provided and are not to be
> considered binding or conclusive. Furthermore, The classifications and duty
> rates herein are strictly advisory based on the information provided and
> are not to be considered binding or conclusive They may be subject to
> change/review by the CBP or CBSA.
>
>
>
> Only Customs authorities can issue binding rulings.
>
> ***IMPORTANT NOTICE TO OUR CUSTOMERS***
>
> Effective May 20th, 2025 – All commercial importers will be required to
> post financial security for Release Prior to Payment privileges. Failure to
> post financial security will result with the inability for shipment
> releases after this date.
>
>
>
> For more information as it relates to CBSA’s bond requires please click
> on the attached link:
> https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-eng.html
>
>
> ***AVIS IMPORTANT À NOS CLIENTS***
>
> À compter du 20 mai 2025 – Tous les importateurs commerciaux seront tenus
> de verser une garantie financière (un cautionnement) pour les privilèges de
> libération avant paiement. Le défaut de verser une garantie financière
> entraînera l’impossibilité de procéder à la mainlevée des envois après
> cette date.
>
>
>
> Pour obtenir plus de renseignements sur les obligations exigées par
> l’ASFC, veuillez cliquer sur le lien ci-joint :
> https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-fra.html
>
>
>
>
> --
> For Loan or Specimen Verification/Photo Requests, please fill out this
> form
> <https://docs.google.com/forms/d/e/1FAIpQLScFupMlFEVmZqkL0ZYzQdUof-QdxDlupDTnWewVykFQWsk05g/viewform?usp=sf_link>
>
> Carol L. Spencer, Ph.D.
> Staff Curator of Herpetology
> Museum of Vertebrate Zoology
> 3101 Valley Life Sciences Building
> University of California, Berkeley, CA, USA 94720-3160
> atrox at berkeley.edu
> 510-643-5778
>
> For sending packages via courier (FedEx, UPS, etc), use this:
> Carol Spencer
> 163 Weill Hall
> University of California
> Berkeley, CA 94720
>
>
>
>
> --
>
> ******
>
>
>
> *Dirk Neumann*
>
> Collection Manager, Hamburg
>
>
>
> Postal address:
>
> *Museum of Nature Hamburg*
> Leibniz Institute for the Analysis
>
> of Biodiversity Change
>
> Dirk Neumann
>
> Martin-Luther-King-Platz 3
>
> 20146 Hamburg
> +49 40 238 317 – 628
>
> *d.neumann at leibniz-lib.de <d.neumann at leibniz-lib.de>*
>
> www.leibniz-lib.de
>
>
>
> --
> Stiftung Leibniz-Institut zur Analyse des Biodiversitätswandels
> Postanschrift: Adenauerallee 127, 53113 Bonn, Germany
>
> Stiftung des öffentlichen Rechts;
> Generaldirektion: Prof. Dr. Bernhard Misof (Generaldirektor), Adrian
> Grüter (Kaufm. Geschäftsführer)
> Sitz der Stiftung: Adenauerallee 160 in Bonn
> Vorsitzender des Stiftungsrates: Dr. Michael Wappelhorst
>
>
> --
> Stiftung Leibniz-Institut zur Analyse des Biodiversitätswandels
> Postanschrift: Adenauerallee 127, 53113 Bonn, Germany
>
> Stiftung des öffentlichen Rechts;
> Generaldirektion: Prof. Dr. Bernhard Misof (Generaldirektor), Adrian
> Grüter (Kaufm. Geschäftsführer)
> Sitz der Stiftung: Adenauerallee 160 in Bonn
> Vorsitzender des Stiftungsrates: Dr. Michael H. Wappelhorst
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