[Yale ArchivesSpace] Hold - ASpace restore

[Frohlich, Raymond]

Access has again been restored.  Please let us know if you encounter problems.

Best,
Ray
--

Raymond Frohlich
Director, Enterprise Systems and Services, Library IT, Yale University Library
phone 203.432.2965 | mobile 347.351.6008 | raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>

From: <yulaspace-bounces at mailman.yale.edu<mailto:yulaspace-bounces at mailman.yale.edu>> on behalf of Raymond Frohlich <raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>>
Date: Tuesday, July 28, 2015 at 12:29 PM
To: "YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>" <YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>>
Cc: Adam Shahrani <adam.shahrani at yale.edu<mailto:adam.shahrani at yale.edu>>
Subject: Re: [Yale ArchivesSpace] Hold - ASpace restore

Hello everyone,

The ArchivesSpace index is rebuilding with the restored database, but it looks as though there are some data inconsistencies as a result.  For expediency’s sake, we have temporarily shut down the application at 12:15pm today, and will restore the index placed into production yesterday.  We anticipate the system will be available before 1pm and I will update the list when it is back online.

Thank you,
Ray


--

Raymond Frohlich
Director, Enterprise Systems and Services, Library IT, Yale University Library
phone 203.432.2965 | mobile 347.351.6008 | raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>

From: Raymond Frohlich <raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>>
Date: Tuesday, July 28, 2015 at 11:18 AM
To: "YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>" <YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>>
Cc: Adam Shahrani <adam.shahrani at yale.edu<mailto:adam.shahrani at yale.edu>>, "Weideman, Christine" <christine.weideman at yale.edu<mailto:christine.weideman at yale.edu>>, "Bell, Michael" <michael.bell at yale.edu<mailto:michael.bell at yale.edu>>
Subject: Re: [Yale ArchivesSpace] Hold - ASpace restore

The ArchivesSpace restore is now complete and the application is available to users across special collections.

In an effort to get several new instances of ArchivesSpace online to remediate performance issues, a user error occurred and one of my staff accidentally kicked off a process in the production ArchivesSpace database that deleted a good portion of the data.  Unfortunately, one of the recommendations to improve performance from Hudson Molonglo included scaling back our hourly database backups to once a day, which was implemented soon after their report was issued in early July.  The last known good backup comes from Sunday, 7/26 at 7pm.  Any data entered into the system from Monday and Tuesday morning has been lost.

We sincerely apologize for this error.  In order to limit potential data loss going forward we will implement a 4 times a 24 hour period backup routine so we have more recent snapshots available should we need to restore again in the future.

Please do not hesitate to let me know if you have any comments or concerns.

Thank you,
Ray


--

Raymond Frohlich
Director, Enterprise Systems and Services, Library IT, Yale University Library
phone 203.432.2965 | mobile 347.351.6008 | raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>

From: Raymond Frohlich <raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>>
Date: Tuesday, July 28, 2015 at 10:23 AM
To: Raymond Frohlich <raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>>, "YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>" <YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>>
Cc: Adam Shahrani <adam.shahrani at yale.edu<mailto:adam.shahrani at yale.edu>>, "Weideman, Christine" <christine.weideman at yale.edu<mailto:christine.weideman at yale.edu>>, "Bell, Michael" <michael.bell at yale.edu<mailto:michael.bell at yale.edu>>
Subject: Re: [Yale ArchivesSpace] Hold - ASpace restore

Hello everyone,

We will take ArchivesSpace down for restore at 10:30am this morning and anticipate it becoming available before noon.  I will update the list when the process is complete.

Thanks,
Ray


--

Raymond Frohlich
Director, Enterprise Systems and Services, Library IT, Yale University Library
phone 203.432.2965 | mobile 347.351.6008 | raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>

From: <yulaspace-bounces at mailman.yale.edu<mailto:yulaspace-bounces at mailman.yale.edu>> on behalf of Raymond Frohlich <raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>>
Date: Tuesday, July 28, 2015 at 9:43 AM
To: "YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>" <YulASpace at mailman.yale.edu<mailto:YulASpace at mailman.yale.edu>>
Cc: Adam Shahrani <adam.shahrani at yale.edu<mailto:adam.shahrani at yale.edu>>, "Weideman, Christine" <christine.weideman at yale.edu<mailto:christine.weideman at yale.edu>>, "Bell, Michael" <michael.bell at yale.edu<mailto:michael.bell at yale.edu>>
Subject: [Yale ArchivesSpace] Hold - ASpace restore

Hello everyone,

We are holding on the ASpace database restore as staff from special collections are pulling all the accession records created yesterday in order to recreate this data post-restore.  I will update the list when they are complete and the database is going down again.  Thank you for your patience.

Best,
Ray


--

Raymond Frohlich
Director, Enterprise Systems and Services, Library IT, Yale University Library
phone 203.432.2965 | mobile 347.351.6008 | raymond.frohlich at yale.edu<mailto:raymond.frohlich at yale.edu>
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