[Yale ArchivesSpace] Slowness in Production

[Smith, Steelsen]

Hi All,

The service came back up just before 5. It should now be safe to save changes.

We are not yet ready to confirm that all slowness issues have been resolved but response times seem to have improved. I'll be sending an update with more information as the vendor is able to provide it.

Thanks for your patience,
Steelsen

From: Smith, Steelsen <steelsen.smith at yale.edu>
Sent: Tuesday, March 3, 2020 4:52 PM
To: Smith, Steelsen <steelsen.smith at yale.edu>; yulaspace at mailman.yale.edu
Subject: RE: Slowness in Production

Hi All,

Due to the database issue the prod and staff interfaces have temporarily gone offline. The vendor is still troubleshooting and I will send an update asap.

Thanks,
Steelsen

From: YulASpace <yulaspace-bounces at mailman.yale.edu<mailto:yulaspace-bounces at mailman.yale.edu>> On Behalf Of Smith, Steelsen
Sent: Tuesday, March 3, 2020 4:40 PM
To: yulaspace at mailman.yale.edu<mailto:yulaspace at mailman.yale.edu>
Subject: [Yale ArchivesSpace] Slowness in Production
Importance: High

Dear ArchivesSpace Users,

A service slowdown in production has been traced to a bad database transaction.

The staff interface will be restarted in about 5 minutes to clear the deadlocked transaction.

If you are in the middle of working on an edit then please wait about 10 minutes before saving to avoid losing work. Work saved already to this point will not be lost.

Thanks,
Steelsen
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