[Nhcoll-l] DataMax I-Class printer

[Sandra Lee Brantley]

Thanks to all for your help. Rerouting the ribbon is helping a lot.

Changing the printhead is next if we need to do it. I was concerned

that we would have to replace the printer and was wondering where

the money would come from, since we have had a recent budget

shortfall. For the moment, we're back in business.

Sandy


Sandra L. Brantley, Ph.D.
Sr. Collection Manager
Arthropod Division - Alcohol Coll.
Museum of Southwestern Biology
MSC 03 2020
302 Yale Blvd. NE
University of New Mexico
Albuquerque, NM 87131-0001
505.277.8949 (with voice mail)
sbrantle at unm.edu
________________________________
From: Alexandra Snyder
Sent: Tuesday, December 13, 2016 10:41:12 AM
To: nhcoll-l at mailman.yale.edu
Cc: Sandra Lee Brantley
Subject: DataMax I-Class printer


Our museum currently uses a DataMax I-Class thermal transfer printer.  We purchased this printer sometime around 2005 and has been shared by 6 of our divisions.  The print quality is no longer good, with letters and lines of print wiped out by wrinkled print film that is not transferring lettering.  This is especially critical when printing the small labels (arthropods and parasites) with bar code and 2pt lettering.  Over the past 11 years or so, we have been able to correct these problems and have continuous good print quality.  However, in that past two months, despite our tweaking and adjustments, we can no longer remedy the problems.


We have cleaned the printer head but beyond that (adjusting heat setting, etc.) nothing has worked.


I am seeking some advice.  Since many of us have been using the DataMax printer for over 10 years, I wonder if any of you have experienced this problem...i.e., have we maxed out the DataMax?  I would consider our use moderate to heavy so should we be looking for a printer head replacement or should we consider buying a new printer?  A lot of work is now on hold and we need to resolve this soon.


Thank you in advance for any information/opinion.


Lex

*************************************
Alexandra M Snyder, Collections Manager-Fishes
Museum of Southwestern Biology MSC03-2020
University of New Mexico Albuquerque NM 87131
PH./FAX 505.277.6005     amsnyder at unm.edu

PHYSICAL ADDRESS FOR FEDEX/UPS
Bldg.83  Room 204
302 Yale Blvd NE



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