[Yale ArchivesSpace] FW: ASpace Addon isn't Working

[Landis, Bill]

Sending Steve's message to the Enterprise Systems email as a heads up. ASpace problems seem to be continuing as it relates to the integration with Aeon.

Bill Landis
Head of Public Services
Manuscripts & Archives
Yale University Library
http://www.library.yale.edu/mssa/
203.432.1069
Yale students, schedule an appointment with me at http://schedule.yale.edu/appointment/19774

RELOCATION NOTICE: The Manuscripts and Archives reading room has been temporarily relocated to the Franke Room in Sterling Memorial Library while we undergo an eleven-month renovation of our public spaces. For additional information, including the location of our temporary reading room, see the Manuscripts and Archives Renovation Information website at http://guides.library.yale.edu/mssa_renovation.

From: mssa_staff-bounces at mailman.yale.edu [mailto:mssa_staff-bounces at mailman.yale.edu] On Behalf Of Ross, Stephen
Sent: Wednesday, April 12, 2017 5:01 PM
To: mssa_staff at mailman.yale.edu
Cc: Sarah Bruley <sarah.bruley at yale.edu>; carolina.carrillo at yale.edu <carolina.carrillo at bulldogs.yale.edu>
Subject: [MSSA_staff] FW: ASpace Addon isn't Working
Importance: High

Hi All,

Be advised that we discovered what appears to be a problem with ArchivesSpace. For more info, please see my message to ITS Enterprise Systems describing the issue below.

This may make tonight tricky for those of you working evening hours and for PS staff when we come in tomorrow. If you have any issues with your requests, don't hesitate to shoot me an email and I'll help to detangle things tomorrow morning.

Thank You,
Steve

From: Ross, Stephen
Sent: Wednesday, April 12, 2017 4:52 PM
To: Enterprise Systems (libraryit.entsys at yale.edu<mailto:libraryit.entsys at yale.edu>) <libraryit.entsys at yale.edu<mailto:libraryit.entsys at yale.edu>>
Cc: Gorham, Matthew (matthew.gorham at yale.edu<mailto:matthew.gorham at yale.edu>) <matthew.gorham at yale.edu<mailto:matthew.gorham at yale.edu>>; Detelich, Alicia <alicia.detelich at yale.edu<mailto:alicia.detelich at yale.edu>>
Subject: ASpace Addon isn't Working
Importance: High

Hi Melissa, et al,

We're seeing a novel problem in Aeon when attempting to use the ASpace Addon:
[cid:image002.png at 01D2B3B0.4335C8E0]

We've replicated the problem on a number of workstations.

Further, on the user side, while the Request Box links within FA's nominally work, they do not import the restrictions nor location info into Aeon. The "blank" webform's lookup feature appears completely broken. These problems occurred on Monday morning as well.

Of possible note, I'd additionally received reports earlier today that the lookup service slowed down to a glacial pace.


Best,
Steve

Stephen Ross
Manager of Public Services
Manuscripts and Archives, SML 150-G
Yale University Library
120 High Street
New Haven, CT 06511-8944
203-436-0116

RELOCATION NOTICE: The Manuscripts and Archives reading room has been temporarily relocated to the Franke Room in Sterling Memorial Library while we undergo an eleven-month renovation of our public spaces. For additional information, including the location of our temporary reading room, see the Manuscripts and Archives Renovation Information website at http://guides.library.yale.edu/mssa_renovation.

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