[Yulpub] Orbis upgrade/public service implications summary

[Katie Bauer]

Below you will see a summary  of public service issues related to both 
limited services during Winter Recess and then the changes you will see 
after the Orbis upgrade is completed.

For the period December 23 through January 2, the OPAC will be available in 
read-only mode, and there will be NO PATRON EMPOWERMENT FUNCTIONS 
AVAILABLE.  This means:
    * No Eli Express service
    * No Borrow Direct service (either to or from Yale)
    * No LSF retrieval
    * No paging from the SML stacks
    * No holds or recalls
    * No Bookbag function
    * No access to Your Library Account
    * No saving of records or searches
Orbis should be back up and fully functioning in its updated form on 
Tuesday, January 3.  At that point, we will see the following changes in 
Orbis searching, display, sign-on and functionality:
    * Left and internal truncation implemented
        * ? will represent zero or more characters (left truncation)
        * % will represent  a specified character length (internal 
truncation); repeat the character for multiple occurences
        * Examples: ?port will retrieve "airport" and "carport"; defen%e 
will retrieve both "defence" and "defense"
    * The status In Transit will appear on the Title Results Display (it 
now appears only in Brief and Long record display)
    * Search History may contain more than 20 previous searches
    * CAS/NetID logon for patron empowerment functions (good-bye NetID + 
Last 4 digits of the SSN!)
    * An option to Renew All in Your Library Account (those items that 
cannot be renewed will be displayed in red)
    * Saving, printing, and emailing of records in your Bookbag
    * Implementation of 
<http://www.unicode.org/standard/WhatIsUnicode.html>Unicode will enable the 
display of "interlinear" transliterated AND vernacular language script in 
the JACKPHY languages
        * These records will be able to be printed and saved but NOT emailed
        * The browser will be forced to display in Unicode UTF-8.  This 
will work as long as the searcher's computer has an appropriate font.  This 
is the case for all public workstations in the library.
    * Implementation of Unicode also means that users can cut and paste 
JACKPHY words from any Unicode-compliant Web page or application and paste 
them directly into the Orbis search box. This will work best for Hebrew, 
Arabic, Persian, and Yiddish (especially using the keyword index).
    * Search capabilities in the JACKPHY languages will differ by language:
        * Arabic and Hebrew appear to be working well with one 
exception.  When there is a leading article the title index seems to be 
created incorrectly.  For these titles, try a keyword search instead of a 
title search.
        * For Chinese, Japanese, and Korean, romanization is still the most 
effective way to conduct a comprehensive search. Searches in the original 
CJK characters might be more efficient in finding a known title, but they 
might fail due to variant forms of characters used, variations in spacing 
between characters, and some other issues. The East Asia Library staff will 
post a detailed list of known issues and work-arounds on the web at 
http://www.library.yale.edu/eastasian
    * If you cut and paste from Orbis into a Word document, set the font to 
Arial Unicode MS to have the vernacular languages display correctly.
Check the 
<http://www.library.yale.edu/~lso/databaseadmin/Orbis5Upgrade.html>Orbis 
5.0 Upgrade site for more information, and see the complete 
<http://www.library.yale.edu/~lso/databaseadmin/NewFeatures.xls>List of new 
features with 5.0 and 
<http://www.library.yale.edu/~lso/databaseadmin/NewFeatures.xls>Unicode. 
Once the upgrade is complete, report problems you encounter in the OPAC 
through the <http://www.library.yale.edu/wsg/voyagerproblemreport.htm>Orbis 
Problem Report Form or by emailing prodsys at yale.edu.  Also note that there 
is a News item on the Library's Front Door alerting patrons to the changes 
in service during the Winter Recess.

Thanks,
Katie Bauer for PIC

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